This was the most awful experience I have ever had! I had ordered these for my daughters birthday party and asked that they be delivered to my house the day before the party. I had orderd Chocolate cupcakes with cream cheese filling with hot pink icing and a black N on them. They showed up ( 90 minutes later than they had promised) with White and pink icing and a white K piped on the top. The icing job and letter looked like my 6 year old had did it! I was very upset and the girls who delivered them said they would remake them and deliver them no later than 10am the following morning (her party was at 11). At 9:30 I called and spoke with the owner. She said that she was just starting to re-ice them and wanted to know what I wanted again. I explained it to her, and she asked me &quot;does an N have 3 points?&quot; I really knew I was in trouble then! They did not show up at the party venue until 12:15 and they looked terrible! I swear she used the canned squirt frosting that you get in the store. They had no cream cheese filling and no N. On top of that, she put 4 what I thought were vanilla cupcakes mixed in. Well, turns out they were banana nut! One of the guests has a severe nut allergy, and thankfully she had not eaten one. The &quot;owner&quot; came in looking very sloppy and unprofessional. When we got the nerve to taste the cupcakes, they were terrible! They were obviously a box mix and canned frosting. There was nothing exotic or gourmet about these cupcakes! I was beyond disappointed...disgusted is a better description! <br>I later found out that this is not a store front, this is actually ran out of the woman's apartment!