05/25/2010Provided by Citysearch -
We received our bill of $29.08 & I attached a gift certificate for $50. The waitress informed us that we could use the certificate but she will not be giving us any change in return. I said fine it doesn?t have to be cash just give me another certificate for the difference. She said no I cannot give you change if you use it and we will just need to use it the next time we dine over $50. I said baloney I should be able to use it now if I want to, I only dined here today because I had a certificate. And I should receive the $20.92 difference either by certificate or cash. And I asked her if she explained the rules to the purchaser and she said no but these are our rules. I said to her for the restaurant to keep change from gift certificates is not only ridiculous but theft. She then agreed (probably to get me rid of me) to give me a certificate for the change-- who knows if it will be valid later. Have dined here many times, food is not great but the patio is a tropical getaway. However I do not feel like returning anytime soon. I will mail the certificate to the owner with a request that they visibly post their policy of keeping customer s change when they use gift certificates so the purchaser can beware.