I rented a car from Dollar/Thrifty Rent a Car on Holcombe Blvd. in Houston. Andres was very condescending and disrespectful when I declined the optional coverage. I reserved my car rental at this location because it was the lowest price I found, however I would have gladly paid more and booked with another company if I could have avoided this negative experience. Because of Andre's lack of respect I will never rent with Thrifty or Dollar Rent a Car again.