If a "0" star rating was possible, that is what would be given. The floral spray that was delivered DID NOT at all resemble the spray that was ordered through Teleflora website. IT WAS HORRIBLE and an embarrassment. Had I known ahead that this was the shop that would receive the order, I would have asked Teleflora to use another florist. I have notified Teleflora and am sending a photo of what was received. I do not recommend this florist and recommend that, for their professional reputation, Teleflora cease using them. For a visual, please see the accompanying photo.