Creations from the Heart Flowers & Gifts
For all of your flower arrangement needs and gift ideas, call Creations From The Heart and celebrate the season.
- General Info:
"Creations From The Heart" proudly serves the Houston area. We are committed to offering only the finest floral arrangements and gifts, backed by service that is friendly and prompt. Because all of our customers are important, our professional staff is dedicated to making your experience a pleasant one. That is why we always go the extra mile to make your floral gift perfect."
- Payment method:
- all major credit cards
We Service Houston - Sugarland - West University Place.
We Have Two Businesses And Two Locations: Also Anna Flowers at 8975-A Interchange Dr. 77054
- Dunn Southwest Business Park, Westside, Alief
- We offer a daily deal Monday - Saturday to deliver the best value to our customers.
Creations From The Heart
Houston's Best Flower Shop
- Other Information:
Bike Parking: Yes
To say the flowers I received for my birthday from my sister are beyond tacky and cheap looking is an understatement. She would be mortified if I sent her a picture of what this place sent and I can't bring myself to do it....but I need to do so. If she paid over $6.99 for the entire 'arrangement' (and I use that term loosely, she got ripped off royally. A small cheap vase, 'funeral flowers' were used and someone glued a Happy Birthday balloon on a stick and crammed it into the vase. PLEASE FOLKS, when you order flowers from out of town (even in town) make CERTAIN YOU TELL THEM NOT--THAT'S NOT--TO ORDER FROM THIS RIP OFF FLORIST. In fact, they should be ashamed to call themselves florists. I have them upstairs in a corner because they are so ugly. This thing was delivered late Saturday afternoon and I've already had to discard about half of them. This Tuesday. They are embarrassing. vrm
HORRIBLE CUSTOMER SERVICE!! I reside in Lakewood, Ohio. I ordered flowers from Teleflora; I "SPECIFICALLY" stated, "I DID NOT WANT A SUBSTITUION" if the Snoopy Christmas arrangement was not available. This information was passed to Creations From The Heart Floral Shop, from Teleflora. I made an attempt to call Creations From The Heart floral shop myself, and was not only greeted by what sounded like an oriental person that could hardly speak clear English, but was also told, "They did not care whether order was right or wrong, as long as they got paid". Once reported to Teleflora of poor customer service, this shop will not get paid from Teleflora. To add insult to injury, this pitiful excuse of this floral shop will now drive back to recipients home to pick up the wrong floral arrangement, that by the way, was the most hideous Christmas looking arrangement!!!!! So to the business Creations From The Heart located on 10803 Brooklet Dr, Houston, TX 77099, I say, " I don't care if you get paid"!
Kudos to First Colony Florist in Sugar Land, Texas for fixing your pitiful attempt to please a paying customer!!!!!
HOUSTON BEWARE THIS IS THE WORST FLORIST I HAVE EVER IN MY ENTIRE LIFE DEALT WITH. dead disgusting flowers and even worse 'arrangement'
My daughter sent me a flower arrangement via Interflora. Now we know that Interflora is not cheap but is only as good as the florist that makes up the arrangement. Well when I answered the door to the delivery man I thought "Oh my god, who's died" there was the most horrible assortment of flowers literally stuffed into an equally disgusting unattractive deep purple funeral vase. The flowers were deep orange lilies and red and pink chrysanthemums just shoved in this vase. No ribbon, no greenery nothing. Spoke to my daughter who knew I hated lilies and chrysanthemums and had ordered white an pink flowers, the complete opposite of what I received. So I complained, well tried to. The man and lady who spoke to me were ignorant and couldn't have cared less. No apology, nothing. Infact put the receiver down on me. SO WHATEVER YOU DO DO NOT, I REPEAT DO NOT WASTE YOUR MONEY HERE. Supermarket flowers are 100 times better and loads cheaper. One star is too good for this company
This company is HORRIBLE!!!!!! I ordered my husband a snack basket from a local floral shop for his 40th birthday. He was out of town so I had them delivered to him in Houston. The local shop wired it over to this terrible company.
1. The main stipulation on this order was a 40th birthday balloon. NO EXCEPTIONS!! If they did not have the balloon then they were advised not to accept the order. Well guess what....no 40th (9.00 mylar) balloon yet they accepted and delivered it anyway. The only reason I had this delivered was because it was his 40th.
2. This gift basket was obnoxiously expensive (75.00). I didn't mind paying for it but I was expecting something nice. What he got was 2 snack bags of cookies, 1 snack bag cheez-its, 1 snack bag of pretzels, a bag of microwave popcorn, 14 snack size candies, and 2 fiber one bars!! Yes I said fiber one bars!!!!!
3. I called my local florist and they were very helpful and took care of me in the end. Before my local florist assisted me I attempted to contact this store. After several calls I spoke to a "manager" and began to explain (obviously not with a pleasurable tone of voice) and before I could get past my sentence she stopped me and said "I don't respect your tone and if you are not going to be nice to me then I am not going to be nice to you." She continued reprimanding me for a little while and then she said "do you understand?" I was dumbfounded and the next words out of my mouth were "What is your name?" She said "Bye!" and hung up!!!!!!
Thankfully my local shop has an understanding of customer service and they filed a complaint for me and took care of me from their end. These people should be taken off of the Telafloral list!! I would not have my worst enemy do business with them!! Very pathetic!!
I co-manage a retail store myself and do business with florists in the Houston area as I have family down there.
If you're on the fence about this shop because reviews rarely come from anyone but the unhappiest customers, I can assure you that this shop's low rating is very much deserved. Please do not give these people your time or money, as they have been nothing but rude and unhelpful to me and obviously many others.
I ordered flowers from this place and I was so embarrassed when I saw the actual flowers. I called the shop to inform them. The owner got on the phone and told me she's never gotten a complaint in the 18 yrs she's been in business. After reading these reviews, she is clearly mistaken or confused.The owner is also extremely rude. I told her the flowers were horrible looking and she asked does a big mac actually resemble the picture that is shown. This place is a complete joke! DO NOT GO HERE
TOrdered flowered in a cake shape $80 they were wilted looked as though they were dropped. Called they owner John he said add water. They were just delivered. He told me good luck getting my money back and hung up. RUN DON'T ORDER FROM HERE. I called back three times got hung up on every time. Worst experience ever.