In mybookShopping Collection (edit)
Added to your shopping collection.
Removed From mybook!

We took this business out of your shopping collection.

Creations from the Heart Flowers & Gifts

Add to mybook

This listing has been
added to mybook.

This listing has been
removed from mybook.

Business Details

For all of your flower arrangement needs and gift ideas, call Creations From The Heart  and celebrate the season.

Hours:

Regular Hours

SunClosed

General Info:

"Creations From The Heart" proudly serves the Houston area. We are committed to offering only the finest floral arrangements and gifts, backed by service that is friendly and prompt. Because all of our customers are important, our professional staff is dedicated to making your experience a pleasant one. That is why we always go the extra mile to make your floral gift perfect."

Sponsored Links
Services/Products:

 

Payment method:
all major credit cards
Location:

We Service Houston - Sugarland - West University Place.

 

We Have Two Businesses And Two Locations: Also Anna Flowers at 8975-A Interchange Dr. 77054

Neighborhoods:
Dunn Southwest Business Park, Westside, Alief
Amenities:
We offer a daily deal Monday - Saturday to deliver the best value to our customers.
AKA:

Creations From The Heart

Houston's Best Flower Shop

Category:
Florists
Other Information:

Bike Parking: Yes

More »

Less »

Reviews

YP Insider badge
Review this business:
Click to Rate
Share Review

Like this review? Share it on your social network to get the word out!

Updated: 3/10/2016
Overall

Horrible!!! DEAD flowers were delivered to me from this shop via FTD. Can't believe a business that sends out flowers that look like this is still in buisness. Wish I could post pictures. UNBELIEVABLE!!!

Helpful?Flag
Updated: 3/10/2016
Overall

To say the flowers I received for my birthday from my sister are beyond tacky and cheap looking is an understatement. She would be mortified if I sent her a picture of what this place sent and I can't bring myself to do it....but I need to do so. If she paid over $6.99 for the entire 'arrangement' (and I use that term loosely, she got ripped off royally. A small cheap vase, 'funeral flowers' were used and someone glued a Happy Birthday balloon on a stick and crammed it into the vase. PLEASE FOLKS, when you order flowers from out of town (even in town) make CERTAIN YOU TELL THEM NOT--THAT'S NOT--TO ORDER FROM THIS RIP OFF FLORIST. In fact, they should be ashamed to call themselves florists. I have them upstairs in a corner because they are so ugly. This thing was delivered late Saturday afternoon and I've already had to discard about half of them. This Tuesday. They are embarrassing. vrm

Helpful?Flag
Updated: 3/10/2016
Overall

HORRIBLE CUSTOMER SERVICE!! I reside in Lakewood, Ohio. I ordered flowers from Teleflora; I "SPECIFICALLY" stated, "I DID NOT WANT A SUBSTITUION" if the Snoopy Christmas arrangement was not available. This information was passed to Creations From The Heart Floral Shop, from Teleflora. I made an attempt to call Creations From The Heart floral shop myself, and was not only greeted by what sounded like an oriental person that could hardly speak clear English, but was also told, "They did not care whether order was right or wrong, as long as they got paid". Once reported to Teleflora of poor customer service, this shop will not get paid from Teleflora. To add insult to injury, this pitiful excuse of this floral shop will now drive back to recipients home to pick up the wrong floral arrangement, that by the way, was the most hideous Christmas looking arrangement!!!!! So to the business Creations From The Heart located on 10803 Brooklet Dr, Houston, TX 77099, I say, " I don't care if you get paid"!

Kudos to First Colony Florist in Sugar Land, Texas for fixing your pitiful attempt to please a paying customer!!!!!

Helpful?Flag
Updated: 3/10/2016
Overall

HOUSTON BEWARE THIS IS THE WORST FLORIST I HAVE EVER IN MY ENTIRE LIFE DEALT WITH. dead disgusting flowers and even worse 'arrangement'
My daughter sent me a flower arrangement via Interflora. Now we know that Interflora is not cheap but is only as good as the florist that makes up the arrangement. Well when I answered the door to the delivery man I thought "Oh my god, who's died" there was the most horrible assortment of flowers literally stuffed into an equally disgusting unattractive deep purple funeral vase. The flowers were deep orange lilies and red and pink chrysanthemums just shoved in this vase. No ribbon, no greenery nothing. Spoke to my daughter who knew I hated lilies and chrysanthemums and had ordered white an pink flowers, the complete opposite of what I received. So I complained, well tried to. The man and lady who spoke to me were ignorant and couldn't have cared less. No apology, nothing. Infact put the receiver down on me. SO WHATEVER YOU DO DO NOT, I REPEAT DO NOT WASTE YOUR MONEY HERE. Supermarket flowers are 100 times better and loads cheaper. One star is too good for this company

Helpful?Flag
Updated: 3/10/2016
Overall

This company is HORRIBLE!!!!!! I ordered my husband a snack basket from a local floral shop for his 40th birthday. He was out of town so I had them delivered to him in Houston. The local shop wired it over to this terrible company.

1. The main stipulation on this order was a 40th birthday balloon. NO EXCEPTIONS!! If they did not have the balloon then they were advised not to accept the order. Well guess what....no 40th (9.00 mylar) balloon yet they accepted and delivered it anyway. The only reason I had this delivered was because it was his 40th.

2. This gift basket was obnoxiously expensive (75.00). I didn't mind paying for it but I was expecting something nice. What he got was 2 snack bags of cookies, 1 snack bag cheez-its, 1 snack bag of pretzels, a bag of microwave popcorn, 14 snack size candies, and 2 fiber one bars!! Yes I said fiber one bars!!!!!

3. I called my local florist and they were very helpful and took care of me in the end. Before my local florist assisted me I attempted to contact this store. After several calls I spoke to a "manager" and began to explain (obviously not with a pleasurable tone of voice) and before I could get past my sentence she stopped me and said "I don't respect your tone and if you are not going to be nice to me then I am not going to be nice to you." She continued reprimanding me for a little while and then she said "do you understand?" I was dumbfounded and the next words out of my mouth were "What is your name?" She said "Bye!" and hung up!!!!!!

Thankfully my local shop has an understanding of customer service and they filed a complaint for me and took care of me from their end. These people should be taken off of the Telafloral list!! I would not have my worst enemy do business with them!! Very pathetic!!

Helpful?Flag
Updated: 3/10/2016
Overall

Horrible customer service. Horrible product. Do not trust your good intentions and money to these people. Worst experience with a florist I have ever had. I will be calling FTD to report them as soon as possible.

Helpful?Flag
Updated: 3/10/2016
Overall

I co-manage a retail store myself and do business with florists in the Houston area as I have family down there.

If you're on the fence about this shop because reviews rarely come from anyone but the unhappiest customers, I can assure you that this shop's low rating is very much deserved. Please do not give these people your time or money, as they have been nothing but rude and unhelpful to me and obviously many others.

Helpful?Flag
Updated: 3/10/2016
Overall
This place is absolutely HORRIBLE! The owner told me she's neve

I ordered flowers from this place and I was so embarrassed when I saw the actual flowers. I called the shop to inform them. The owner got on the phone and told me she's never gotten a complaint in the 18 yrs she's been in business. After reading these reviews, she is clearly mistaken or confused.The owner is also extremely rude. I told her the flowers were horrible looking and she asked does a big mac actually resemble the picture that is shown. This place is a complete joke! DO NOT GO HERE

Helpful?Flag
Updated: 3/10/2016
Overall

AWFUL!! I ordered pink roses (FDE-204 - Pure Perfection) for my daughter what we got was crappy sunflowers that are not worth the $102.11 I paid!!!! Thanks for ruining a lovely young lady's day!!! YOU SUCK AND SHOULD BE PUT OUT OF BUSINESS!!!!!!!

Helpful?Flag
Updated: 3/10/2016
Overall

TOrdered flowered in a cake shape $80 they were wilted looked as though they were dropped. Called they owner John he said add water. They were just delivered. He told me good luck getting my money back and hung up. RUN DON'T ORDER FROM HERE. I called back three times got hung up on every time. Worst experience ever.

Helpful?(1)Flag
Sponsored Links
Map & Directions
People Also Viewed
Send to Phone
Creations from the Heart Flowers & Gifts

10803 Brooklet DrHoustonTX 77099

(281) 988-6654

Send this business listing as a text message to a mobile phone.

Cancel

Your text message was sent.

To opt out at anytime, send the word STOP to YP411.

To get a help message, send the word HELP to YP411.

There was an error sending your text.

Please try again.

Terms: The recipient of this text message may incur charges depending on their wireless carrier. Not all carriers are currently supported.

E-Mail
Message Business

What would you like to know?

Cancel

Sorry!

We were unable to send your message. Please try again later.

Add a Photo
Creations from the Heart Flowers & Gifts

10803 Brooklet DrHoustonTX 77099

(281) 988-6654

  • Photos should be in .gif, .jpg, or .png format
  • Photos should represent this business (ex. storefront, interior, services/amenities offered, etc.)
  • Photos must not be of an objectionable nature (offensive, profane, pornographic, obscene, etc.)
  • All photos submitted are subjected to YP Terms of Service
Add a New Collection
Oops! There was a problem saving the new custom collection.
Please try again.
Collection Name cannot be empty
Upload a Photo
(optional)

Remaining Characters: 100

Remaining Characters: 500

Cancel
Save
We just redesigned yp.com! Do you like it?
× Not a Fan

× Thank You!

Feedback