I have been going there regular. I started watching what was going on when my Jeep went to the front for the final wipe down. They haven't been opening the back door and cleaning the windows in the back (2 side and back glass). Sometimes the don't open the 2 back side doors and clean that part of the truck also. Last week I told the manager. He said I will follow up and make sure it's don this time. When it went up front I was watching. No manager and the work was not done. I went there yesterday and when it went to front it was not done again. I went and got the manager he ask the workers and they admitted they did not clean it in front of him. Then they opened the back door but just cleaned the back window. I said what an out the sides. They did a very quick half way wipe on then. As explained I have to pay extra for a van was. All I want is what you are charging me for and what I am paying for. Three weeks ago they left 2 dirty towels in it. The Jeep began to smell we looked for the problem and found them.