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Collina's Italian Cafe

(6)
$$

CLOSED NOW

Today11:00 am - 10:00 pm

Tomorrow11:00 am - 10:00 pm

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Business Details

Hours:

Regular Hours

Mon - Sat11:00 am - 10:00 pm

Extra Phones:

Phone: (713) 365-9497

Payment method:
amex, discover, master card, visa
Categories:
Italian Restaurants, Pizza, Family Style Restaurants, Restaurants

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Reviews

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12/04/2010
Awful customer service!

This location moved to I-10 between Campbell & Voss. For over a year, we've ordered food delivered 2-3 times per week. Since we live ON the street that is their delivery border (exactly 1.39 miles away) the $5 delivery fee has always been waived. But not tonight. After placing an order, someone from the restaurant called us 6 times. They couldn't find the address, they couldn't spell it, etc., and then they call... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
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08/12/2009
Really poor service

Because I've driven by the place and the parking lot always seems full, I thought this would be a good place. But I was very disappointed. When I entered the restaurant, 3 people standing behind the front counter told me to seat myself. Not a problem, but they seem more interested in their conversation and after about 5 minutes, and no waiter I went to get myself a menu. Another 10-15 minutes later I had to ask o... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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08/02/2008
Poor Service and Lousy Pizza sent us to Star Pizza

After 8 yrs of loyal patronage and the move from Kingside to the i-10 location, the disappointing service and poor food quaility and Allen the manager lack of honesty we will drive a bit farther for Star Pizza. We had a birthday party Aug1, slow food service and some of the group food was served 20 minutes after the rest of group. Aug 2 we ordered a 20 inch Z special with extra sauce for pickup. My wife picked up and... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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Response should be at least 25 characters
07/25/2006
Horrible customer service

I placed an order online for delivery. I waited for 30 minutes and never received a confirmation email. So I called them to ask them to make sure they had my order. I spoke with a man who asked me for my address and he placed me on hold. He came back and informed me that the delivery driver had just left. I waited another 45 minutes and then called them again. I spoke with a woman this time, she told me that th... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

All responses must comply with the YP.com Terms of Service and Use.

Response should be at least 25 characters
06/07/2005
Food good, Wine Great, Service SUCKS

BYOB is great. Hard to argue against bringing your own $12 bottle of wine when it would cost at least $30 at an average restaurant. Pizza was pretty good, decent price. Service was horrible - probably the worst I have had in my life. We sat for 15 minutes before I got up and asked for some menus. Sat for another 20-30 minutes before the waiter showed up. The guy seemed to be really rushed, so maybe he was being overw... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

All responses must comply with the YP.com Terms of Service and Use.

Response should be at least 25 characters
01/13/2005
Dissapointing

Over the last year, three trips to Collina's at Kingsride clearly shows that it has gone severely downhill. The food was abominable. The Tortellinis tasted like they had freezer burn, and the lasagne was obviously out of a box. The wait staff was indifferent and uncaring. This store is ripe for conversion to a dry cleaners or a nail parlour.

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

All responses must comply with the YP.com Terms of Service and Use.

Response should be at least 25 characters
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Collina's Italian Cafe

12311 Kingsride LnHoustonTX 77024

(713) 365-0405

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Collina's Italian Cafe

12311 Kingsride LnHoustonTX 77024

(713) 365-0405

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