Thanks! Click the link in the email sent to activate your account.
3109 S Shepherd Dr, Houston, TX 77098
Near Greenway/ Upper Kirby and Central Houston
TERRIBLE CUSTOMER SERVICE. Walked it a few minutes before my 5:00 pm appointment. The front desk guy was on the phone so I sat down. When he finally got of the phone he asked if he could help me. Told him I was there for my 5:00. It was probably 4:56 when I arrived. He told me I was late and gave my appointment to someone else. WHAT? It's just now 5:00. He said HIS watch said it was 5:05. Really? we live in Houston. There is a chance your clients might be a few minutes late because of traffic. Regardless I was NOT late. If you buy a Living Social Voucher, buyer beware, you may not get the appointment you request because the front desk guy will give your appointment away if he is going by his watch. My car, cell phone which is satellite time and watch all had the correct time. I would give them negative stars if it were possible.
I purchased a couples massage with Urban Dealight and we were far from "Dealighted".
Going in, the atmosphere was nice. The room was pretty and the relaxation CD was soothing. THEN...
The two massage therapists came in... Mind you we filled out paperwork and were told to circle the body parts we were experiencing pain/tension and notify therapist of areas to avoid. My shoulders and lower back were tense walking in... Guess what... she barely touched my shoulders and I don't remember any massage techniques used on my lower back at all.
Following the massage my honey said his therapist rubbed her elbow down his spine!!!
In my opinion, the therapists are under qualified to administer a massage. We left more tense than when we arrived!
I enjoyed my visit to Classic Touch very much. Claudia did an excellent job on me. This was my first time here but I will definitely be coming back and probably bringing a friend.
My massage therapist was great. It was nice to meet with her before the massage to talk about the pain areas. It was wonderful and I look forward to returning!
One of the best, most thorough massages I have ever had. I feel well taken care of. Mary is great!
Earma and Erica were sensational. My husband was able to relax and take a nap and I enjoyed the relaxation and soft music. Thank you so much. I can't wait to come back!
Erica did an amazing job! She was also very friendly! Very relaxing experience that I was very pleased with!
Mary I love you! This has been one of the best, most thorough massage I have ever had. I feel well taken care of. Thank you Mary you are really great!
Very relaxing and I really enjoyed my body and feet massage plus the lotion smells great! Irma was very good to my body. I feel so much better and relaxed. I work in retail and my body was aching.
This was a full package experience. I enjoyed the relaxing atmosphere with professional therapist. I will definitely be back again.
When I came to Classic Touch Massage Therapy I came with my sister for a girls day out. This was also my first time getting an actual massage and I absolutely loved it! I enjoyed my massage so much! and I also Loved the hot stones. My overall experience was great I will for sure be back here..
Liz was great! This was probably the best massage I have ever had . The salon is very relaxing and comfortable. Very good massage!!! Thank You Liz!
Patricia was excellent. The massage was very relaxing and I really enjoyed the hot stones and stretching.
I arrived on the wrong day for my appointment and Tony was very understanding and scheduled a massage for me within a few minutes. That is excellent customer service! I will be back.
Response Writing Tips:
When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.
When responding to a negative review, be professional, understand the customer's concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.
All responses must comply with the YP.com Terms of Service and Use.»Close
YP Mobile Page for Classic Touch Massage Therapy, Houston, TX