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Cell Planet Phone Repairs

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Business Details

31

years

in Business

Hours:

Regular Hours

SunClosed

General Info:
Cell phone repair service. We repair all smartphones and tablets like Samsung Galaxy, HTC One, LG, Apple iPHone smartphones and much more. We fixe Apple iPads and all other Apple Products.
Extra Phones:

Phone: (713) 868-4000

Eric: Manager: (832) 819-2355

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Brands:
HTC, LG, Samsung, Apple, Motorola
Payment method:
cash, debit, check, all major credit cards
Location:
Next to Chicagos Pizza, @ Airline Dr. and Calvacade St.
Neighborhoods:
Central Houston, Greater Heights
Amenities:
Free Parking, Se habla Espanol
Languages:
Arabic, English, Spanish, Urdu
AKA:

iPhone Repair Service

Categories:
Computers & Computer Equipment-Service & Repair, Consumer Electronics, Cellular Telephone Service, Cellular Telephone Equipment & Supplies, Telecommunications Services, Telephone Companies, Telephone Equipment & Systems, Telephone Equipment & Systems-Repair & Service, Wireless Communication, Utility Companies, Mobile Device Repair

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Reviews

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Posted: 5/4/2015

Overall

THEY DON'T DESERVE ANY STARS...THIS PLACE S..CKS..THEY ARE CROOKS AND CON ARTIST...lied to me for a week tore my iphone 6 plus completely up and took my money...been waiting on a refund for 2 weeks now from someone named YANI.. DO NOT GO TO THIS STORE YOU WILL BE ROBBE3D AND LEFT WITH NO PHONE OR SOME CRAPPY PHONE REPLACEMENT THAT DOESN'T WORK..

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Posted: 1/17/2015

Overall

If i could rate this sh*t hole 0 stars I would. I had a galaxy s4 screen "fixed" for $50 and they kept it overnight and then i was told they had to "move" a wire and charged me $30 EXTRA! What a coincidence that they had to do that after they took more than 4 hours to fix A SCREEN and had to keep it overnight. Well i got the phone and they screen is a cheap plastic "screen" and IT WAS COMING OFF when i got it! They had to nerve to do a sh*tty job and still charge me $80. Run as far away from there as you can just do it. It is better to pay a professional to do it because they use professional material. The touch on my phone doesn't work half of the time and they also made a purple spot appear on my screen. My phone was honestly better off with a shattered screen then "fixed" at this sh*t hole of a place. If I wasn't so upset i wouldn't spend this much time writing a review and i never write reviews so this goes to show how i'm upset I am. I hope this saves a couple people who are considering going to throw away their money at this place and also saves your phone because trust me it is better off the way it is now than the way it will be after you go to this place.

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Updated: 1/17/2015
Overall
No, never go there, run

Those previous good reviews in here are fake. Go to yelp.com there are real review for this store. They are jerks and liars. They quote me good price to make me go over there. $110 with the screen repair. I gave them my phone. After waiting 30mins they told me I need to pay over $80 more for the cable connected btw the lcd and the phone. Total bill will be $200. It was ridiculous. I asked for my phone back they didn't give back my phone if I don't argree pay them $45 buck which is called labor cost to open my phone and break it into pieces. Their business should go to hell long time ago. Now they change their name to Smart Tech to run away from legal issue cuz many people filled out the claim on them. Its shady and crap. I feel shame for those heartless owners and fake techs

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Posted: 12/2/2014

Overall
They are robber

They will quote you the cheap price to make u go there. Open and break your phone by purpose make u pay double. if you refuse to pay they charge you labor fee which is $50 . My bro have the quote as $59 for the broken screen Galaxy s4 and end up with the bill $189. You can find many better place out there not the place named cell planet. Now they change their name to Smart Tech to hide from their bad reviews. Don't let them continue doing their business by robbing people.

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Posted: 7/14/2014

Overall

I had an excellent experience with cell planet. I cam in for a iPhone 5c cracked glass repair they had on special for $79 and with taxes and everything I ended up paying about 86 bucks. They were very professional and the repair time took about 45 minutes from drop to finish. When you go make sure you ask for Emily she was very sweet!

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Updated: 7/6/2014
Overall

Alrighty I had originally posted a terrible review about cell planet and the experience that my husband had when he took our galaxy in for a LCD replacement. They said something else was wrong and tried to get us to pay even more, and when my husband said to just put the LCD in it and don't worry about the board connector, they refused and said they can't hand us back a broken phone, so we either pay the 228 for both or they'll put the phone back the way it was and charge us 45 bucks for nothing. Well we finally paid it all just to get our phone back, well the next day the LCD was cutting out and acting funny so i called, i was hung up on 5 times in a row just asking her about my phone but once i mentioned my husband being there she hung up over and over, so needless to say i decided it was time i go down there and unleash the wrath of hell. I went prepared, when i got there i started filming with my phone, i was gonna upload how they treat people to youtube, yahoo, everywhere lol. However one of the owners was there.....and i was met with nothing but kindness from him, he told me he would look at the phone, and he even crossed out the 45 dollars on the paper you have to sign and looked at the phone for us. He said he couldn't fix it after a while, but he at least was very nice. And everybody i saw come in he tried to help. If he could get this place fixed up a little bit i bet it would be a great place to go. It's ran by a bunch of teenagers it seems and they are rude and horrible to you, they just need some fixing up and changing around and hopefully he will get things working better than ever there. Don't get me wrong I still won't go back to this place, because the owner isn't there all the time, but after i came there ready to start a war with them over my phone, he turned out to be very helpful and gave me at least a helpful experience that restored a bit of my faith in the place.

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Updated: 6/21/2014
Overall

Maybe the best experience I ever had purchasing something. I know they are known for repairs but getting my phone fixed was just beyond economical repair and they were very honest with me about that too. They had a used iPhone 5s for sale and were asking only $400 for it! I quickly grabbed it up. Im sure alot of people may have tried to pressure me into the repair but they really tried their best to take care of me and even gave me a free screen protector and case to go with it. very nice people.

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Updated: 6/21/2014
Overall

Just wanted to say thanks guys. I went to your Katy Store as you advised and they did an awesome job. my iphone 5 looks brand new. couldnt believe that cracked screen could be fixed like that. thanks again.

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Updated: 6/21/2014
Overall

I had an excellent experience with call planet. came in for my lg screen repair. it was about 100 dollars for the fix which was exactly half of what my insurance wanted. the repair work is superb, m phone looks great. will be sure to use them again.

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Updated: 6/21/2014
Overall

Very good service, i purchased a groupon for a iPhone 4s screen repair and it took me 30 minutes to get it done. people were great and service is a1.

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Cell Planet Phone Repairs

1777 Airline DrHoustonTX 77009

(832) 460-2065

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