We recently attempted to rent a moving truck from Budget off of Wallisville, and were very unhappy with how we were treated. The two service reps were both extremely rude to us. We reserved a truck online and we were supposed to simply be picking it up. We waited for a total of 45 mins, just for a pick up...
Not to mention that they took four phone calls & talked in from of us while we waited for fifteen minutes for the truck already reserved in our name. Not even apologizing for ignoring us. We ended up canceling our reservation with budget and rented from another reputable company.
I don't usually write reviews, but after my most recent experience with Budget/Avis I wanted to warn others. Please do not come here if you are looking for excellent customer service or are in a hurry. Sadly, we are very disappointed with our experience here and will not be doing business with this company in the future.