NOT trustworthy for boarding a loving pet. I pIcked up my dog after 5 day boarding. My dog's bed was given back to me soaking with old unrine. I asked them to bathe her the day before I pick her up, made no difference, she was wet and stunk like urine. I have no way of telling how long she had to sleep in her own urine. I was told by manager that my dog had probably peed overnight since I picked her up in the morning; which is not the case, the urine smelled old. I cannot believe that my potty trained dog would have pee accidents so much unless she wasn't properly taken out to pee; And even with the play sessions I requested? Who knows what my dog went through all those days. Manager could not provide detailed information of if and when my dog's play sessions happened. They have offered me a complementary bath now.