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Better Business Bureau

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Business Details

Hours:

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Mon - SunOpen 24 Hours

Services/Products:
Better Business Bureau
Location:
Park Towers South
Categories:
Business & Trade Organizations, Associations, Government Offices, Marketing Consultants, General Contractors, Advertising Specialties, Directory & Guide Advertising, Marketing Programs & Services

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10/13/2011
I only gave this rating becaus...

I only gave this rating because it would let me publish a review without it- this company changed my Company rating form an "A" to an "F" because I refused to continue to be a member of their organization due to immoral practices. I have filed for an investigation into this company and there are others at "ripoff.com"

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12/20/2010
Informed

The ""pay for a rating"" is a huge misconception in regards to what the BBB actually does. They have non-members with A ratings, but somehow the media and the ill-infomed consumers overlook that for their own benefit. Doesn't seem to make sense. \r \r The BBB is still a great venue that I use everytime I have a large business transaction. Hasn't failed me, yet.

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
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11/12/2010
BBB Will Tell You to Pay More Money for a Better Rating

The Better Business Bureau has always been recognized as an organization to protect consumers from companies with a bad business ethic and record. What consumers don't realize is that the BBB is not a governmental run organization. They are a profit make institution. It charges businesses to become members. If a company does not pay to join the BBB, the company will receive a low rating. Once a company does pay ... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

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06/30/2009
Saved by the BBB

My brother needed tax assistance and called a number from a tv commercial. This company, TAX MASTERS, told him they could clear him up with the IRS for only $4800.00!!!!!! I called the BBB in Houston Tx. where they were based and got a report that was terrifying on this company, to say the least. I'm happy that I did. Just saved my brother $4800.00.

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When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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Better Business Bureau

1333 West Loop SHoustonTX 77027

(713) 868-9500

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Better Business Bureau

1333 West Loop SHoustonTX 77027

(713) 868-9500

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