Bella Nova Spa
Committed to your total wellness! Bella Nova offers memberships for all your spa needs.
- General Info:
Situated in Copperfield our Spa strives to be the best every time for every customer. Full amenities. Locker room, relax room very beautiful!
- Bella Nova, Biofreeze , OPI
- Payment method:
- all major credit cards, amex, discover, mastercard, visa
On the northwest corner of Hwy 6 N and Longenbaugh. Copperfield Professional Plaza. Green Roof!
- Copperfield Place, Copperfield Southdown Village
Locker rooms, Relaxation room, Steam Room, Private Pedicure room
Day Spa Association National and Houston
- Spa Finder
- Day Spas, Beauty Salons, Skin Care, Health Resorts, Medical Spas, Hair Removal, Tanning Salons, Massage Therapists, Nail Salons
- Other Information:
Parking: Lot, Private
Bike Parking: Yes
Wheelchair Accessible: Yes
By Appointment Only: Yes
THE STORE MANAGE LISA GOMEZ RUINED MY EXPERIENCE. I CALLED AND SETUP AN APPOINTMENT FOR PACKAGE A FOR $500 FOR MY GIRLFRIEND AND I AND LATER I CALL BACK TRYING TO UPGRADE THE PACKAGE B $1000 AND SHE WAS BEING RUDE AND TRYING TO CONVINCE ME TO STICK TO PACKAGE A BECAUSE ITS "TOO HARD" TO CHANGE THE PACKAGES. THEN I WAS 5MINS LATE AND SHE TOOK IT UPON HERSELF TO CHANGE MY MASSAGE PACKAGE "FIRE AND ICE" TO A REGULAR MASSAGE BECAUSE IT TAKES 15MINS TO PREPARE THE STONES. WHAT IS MIND BOGGLING IS THAT SHE TOLD ME DURING THE INITIAL CALL THAT IF I DIDN'T SHOW UP FOR THE MASSAGE I WAS STILL GET CHARGED FOR THE PACKAGE TO ME THIS TELLS ME THAT EVERYTHING WILL BE PREPARED WHETHER OR NOT IF I SHOW UP SO I AGREED TO THE CONDITION. BUT I SHOW UP 5MINS LATE AND THIS BS HAPPENS. WHEN CONFRONTING HER AFTER THE PACKAGE SHE STARTS BEING RUDE AND DOESNT WANT TO DEDUCT THE COST DIFFERENCE FOR A FIRE AND ICE MASSAGE TO THE ONE MY GIRLFRIEND RECEIVE, A REGULAR MASSAGE. I THOUGHT MASSAGE SPA'S ARE SUPPOSED TO BE RELAXING BUT A STORE MANAGER/GREETER LIKE THAT RUINED ALL THE EXPERIENCE I HAD. SO MUCH FOR HAVING A RELAXED DAY. I WILL NEVER COME TO THIS SPA UNTIL THE DAY SHE IS FIRED. LOST $1000 FOR NOTHING. STORE MANAGER LISA GOMEZ RUINED MY GETAWAY!
Please stop the slander. I understand you are upset. However 99% of this story is false. I'm there every single day. I took the appointments. Yes, she should have just said I'm sorry and moved on. You were not "overcharged" that is the price of a regular massage. You guys had a great time until check out when you wanted to walk out without paying.
My girlfriends and I had the best day at Bella Nova. In lieu of any bridal showers or parties, I asked my closest girlfriends if they would be willing to spend the day before my wedding at the spa with me. It was hard to find a place that could accommodate all 9 of us and make it possible for us to actually spend time together. I really just decided to book with Bella Nova due to their ability to do just that! I was even more excited when I realized that they served us food and wine etc... and that gratuity was included. On top of that, the services were extraordinary and so was the staff!!!!! A great experience all around! ~Mrs. Tuttle
Thank you. We strive to make each experience here memorable! We love what we do and it shows!