Yesterday was, quite possibly, one of the most expensive and horrifying days I've had in a long time. I went to Azur after reading a lot of really great reviews and decided to ignore the ones that were negative...if only I had done the opposite.
The salon is nice and the stylist was nice enough. I though I was being very, very specific about what had been done to my hair previously and what I wanted done. I had been blonde and went to a auburn/brown color, that color faded and I wanted a nice dark auburn. I thought he listened to me, and seemed to know exactly what he was doing. Step one (""the filler"") went very well, and it was just a shade or two lighter than I wanted to be. I asked once again that we were gonna be dark but not too dark- and made the joke ""Just don't dye my hair black!"". I had mentioned that my hair had been ""accidently"" dyed black before and it was a horrible disaster.
WELL GUESS WHAT
I got a lovely black with a nice shade of violet.
I asked the guy who was doing my hair ""is it purple? it looks very purple. it's really dark""
his response ""oh no! this is not purple! this is what you picked out. its not purple""
After I got done drying it- the stylist next to me gave me this shocked look. I asked ""it's purple isn't it?"" he said ""oh no! it's beautiful. it looks really good on you"". but I could see in his eyes that he was horrified.
I quickly got dressed, hoping that maybe it was just my eyes. Everyone in the salon was like ""oh its so pretty. do you like it"". I didn't say I liked it, I just said it was shocking.
I paid ($235) and unfortunately, I still tipped the guy (I am a huge pushover and probably shouldve raised hell right then and there... instead, I just started crying).
I really hoped that maybe in the sunlight it would look better and I was just being overdramatic.
Nope. Black. Black with a lovely hint of purple.
Now this wouldn't have been such a big deal if I wasn't getting my headshots done on Monday (and Wednesday was my ONLY day off)
Needless to say, I didn't want them to fix it, although I needed to get it fixed immediately but I was afraid they would turn it orange. So I went to another salon out in Sugarland.
""Beauty Indulgence Salon and Spa"". The woman there was afraid to kill my hair even more than it already was. Instead of stripping the color from my whole head, she did it in very heavy highlight sections and then took those sections to a lighter brown. Now, my hair still isn't the auburn that I wanted, but it's much better than the black/purple that it was. This cost me another $300 for the corrective color and 4.5 hours of this poor womans time. I will be returning to her, she listened and was completely honest.
Azur does fine color, it just won't be what you want. And when they screw it up, just call Hunan at Beauty Indulgence in Sugarland. She will be there to listen to you and fix it.