Visited this cinema for the first time this evening. We were in cinema no 2 and we were very disappointed. The seats are uncomfortable, they do not recline, and they are all stained or very worn. Screen 2 had a terrible smell too. People have said the free parking is good, I would rather pay for parking than ever go to this cinema again.
I prefer this theater over Edwards-you don't have to pay for parking and there aren't AS many teenagers floating around. I think they still honor student discounts, but last I heard it was just Thursday nights-don't quote me on that though. Nice seats, good selection of (overpriced) candy and snacks. Sometimes it takes a while to get through the ticket line, but they do have automatic machines on the side that you can use to buy your tickets.
The lines were super long and the people in them did not look friendly. The manager got crazy on my bf and I because he didn't have his I.d. We are clearly of age and I showed him my own. After fussing with us back and forth he finally decided to give us a refund. I was explaining my receipt to him and he was like "you know what guys just go okay". He obviously didn't want to lose the money. In the theathers there was way to many people walking around and someone kept kicking my seat from behind. I feared that if I ask them to stop that they would attack me. Over all I like the place it was a pretty amc theather but it sucked.
I go to the movies about 5-6 times a month. I'm addicted. I actually love this movie theater. Yes there's talking because unless they pay 30 people to sit in every single one of their showings for the entire film they can't catch everyone. I've seen groups of kids thrown out who we're trying to movie hop. I've also seen ushers escort talkers out of the theater and get police assistance if needed. <br> <br>I haven't noticed a huge safety problem, but I usually go on weekdays, or before noon to get $5.00 tickets. :) I go to the movies to enjoy myself so if someone is whispering I'm pretty good at either tuning it out, but if it's consistent I just tell Guest Services, and they're usually pretty good at handling it. There was a time when they couldn't catch the people actually talking so they let me stay and finish the movie, and gave me a free pass to come back and see it again or watch another... They have multiple managers, and I can agree that some seem too busy to help, but usually if I go to the Service area they take their time to hear me out. Prices are similar to average theaters in Houston. If you want it cheap go in the AM. Sometimes you can even get a whole theater to yourself :)
I have read all these reviews about how bad this theatre in and feel like I have to offer a different point of view.\r <br>\r <br>I have probably been to this theatre over 200 times as I live fairly close by. A lot of these comments can apply to ANY theatre. Loud children, people not turning off their cell phones, high-priced concessions, people talking, etc. I haven't been to a theatre that there WASN'T a problem with this, especially during the summer when kids are out of school. I think that you as an individual have to accept that you are not sitting in your own living room and are unable to control the environment. I have most certainly told people to be quiet or shush. I have TOLD them to leave. They have plenty of staff there, if there is that much of a problem, got get management.\r <br>\r <br>I think it's unfair to label this theatre as ""unsafe"". There is constant traffic in the parking lot, so I think it would be difficult to steal a car or break into a car. Notice none of these reviews say that THEIR car was stolen or broken into. Unless you can provide facts, you are just speculating. I agree they should probably put a security guard on a golf cart in the parking lot on busy weekends. But, in over ten years of attending movies here, I have NEVER had a car problem or an incident in the parking lot, nor have I read or heard of one. And, to use the word ""thugs"" is just a code word for Hispanics or African-Americans. I would suggest you try to find an all-white segregated theatre if this is a problem. River Oaks comes to mind.\r <br>\r <br>I have seen the bathroom problem where kids let in other kids by the bathrooms. I have no idea why they let that go on. I have stopped kids before when I see it, but it's not my job to police it regularly.\r <br>\r <br>I swear some of these reviews were written by people who own other theatre chains. They offer movies for $5 on weekdays before noon. They offer a matinee price before 6PM. Their full-price admission is no more than other theatres in Houston. Any time there has been a problem with audio or video, I have promptly been given a free pass, whether I watched the rest of the movie or not. And if you complain about the concession prices, join the AMC MovieWatcher club and get free discounts all the time. You also get free movie passes. If you don't take the time to get the card, you don't deserve any discounts. You can buy coupons for discounted movies and concessions on eBay at any time. I usually save about 30% to 40% on every trip there using the AMC card and discount coupons. If you can't do these things, please stay home or go to another theatre and leave more room for me!
No matter waht they do at this thearte - sell you tickets then come into the theatre and tell you the projectors broke and you will have to leave. On and on, the list is endless, neither the staff or the manager himslef ever appologize. Today I made a complaint about having the wrong times listed online and the staff and manager never appolgized not even to say I appologize for the inconveneice - instead the manager actaully said to me, an upset customer, ""What is worng with you."" I will never attend this theatre agina. There is no theatre in all of Houston with a lower level of customer service.
My husband and I went to watch a movie tonight. There was a couple with children entering and exiting the movie room as pleased, standing up and making loud noise during the whole movie. My husband and I told them to please be quiet since they were disturbing the movie. They didn't care. The man told my husband in loud voice if he had a problem. I went outside to call security and the man and woman follow up. The man me threated me with physical harm outside. then he said he was going to wait for my husband outside to kick his....I spoke to security and we just got our tickets refunded and two free tickets. We never going back to this theather. There is not security to maintain order in the movie theather. Children are watching 10:00 p.m movies making noises. people can enter in and out of the movies without a person to control. Again, please be careful this place is very unsafe.
The movies are pricey, there aren't many bargain showtimes, and they're dodgy about giving student discounts. Additionally, the theater seats, while stadium-style, are ramrod straight and don't recline at all -- I had to use my purse as a back rest because I was getting a backache. For the cost and duration, I'd really prefer comfortable seats\r <br>\r <br>The theater was clean, well-kept and uncrowded. It should be noted that I don't go to the movies on Friday or Saturday nights.\r <br>\r <br>Sound and image quality seemed fine, and I can't comment on the concessions since I try to avoid them (already spent too much on admission).
Saw a movie here last Saturday night here for the first time in several years and the audience ruined the whole experience. The people next to us came in late, were talking on their cell phones, then texting throughout the movie and provided a commentary throughout. I would have asked them to shut up but everyone else in the theatre was doing the same thing, so it seemed pointless and they looked like the type who would be armed. There was something wrong with the sound system as well. It sounded like there was just one very loud speaker right at the front of the theatre which echoed.
I had a pass to see a movie. The guy at the outside ticket window spent five minutes trying to issue me a ticket, then gave up. He couldn't figure out how to turn on his speaker, so he had to lean down to speak through the small hole that they slide the tickets through. He told me to go inside to the customer service desk. I did, and handed my pass to the woman there. She got snippy with me, told me the pass wasn't accepted there, but she'd comp me. ???????? The pass was definitely supposed to be honored by AMC theaters, but since I was getting in anyway, I quit arguing. Unpleasant and unhelpful employees. The theater itself is clean and spacious.