More Info
- General Info
- Welcome to 2nd To Last. We are a new concept where the fashion conscious and upscale resale meet. Where men and women can buy and sell their slightly used clothing and accessories. Get the best value out of and for your closet! Our 3000sf store includes everything from casual to business to dressy apparel. Stop by and see why we are the fresh approach to resale!
- Neighborhoods
- Lazy Brook - Timbergrove, Central Houston, Lazybrook
- Categories
- Other Information
Parking: Self
Wheelchair Accessible: Yes
Reviews
06/03/2015
This store has a no refund, no exchanges policy and they enforce that policy. In fact it is printed on the receipt.
The Issue:My husband purchased a pair of Dior sunglasses as my birthday present, not realizing I needed prescription lens. I was wearing contacts up until 2 years ago. He didn't realize I was now wearing only prescription lens sunglasses.
I called to speak with the owner about an exception to the exchange policy as my husband paid almost $300 for the sunglasses.
My goal is to exchange them for something of lesser value. Up until this transaction, I have been able to come to an agreement with the proprietor, maybe not this time.
I spoke to a young sales person and asked to have the Owner call me. When I explained the issue to her, she assured me there were no exceptions and that I was wasting my time, but promised to give the Owner a message to return my call.
I will update my experience as soon as I have spoken to the Owner.
My advise to you, if you can't return or exchange it, keep your money in your pocket!!!! Even Goodwill will refund money.
Details
Phone: (713) 426-1077
Address: 1503 W 18th St, Houston, TX 77008
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