My son has been on oxygen for almost 5 years. In addition to a rare lung disease and several other medical conditions, he also has extremely sensitive skin. We used 3 companies before finding Medical Plus Supplies. The other companies were perfectly content allowing him live with bleeding sores on his face, nose and ears caused by the nasal cannulas. After begging and pleading with the other companies, to no avail, we were blessed to find Medical Plus Supplies. From day one they have gone above and beyond to help with ANYTHING we need. They went through countless cannula samples until we found one that would work. Anytime something new comes in that may be beneficial to us or improve my son's qualuty of life, they are quick to contact me and see if we would like to give it a try. Everyone I have dealt with from the respiratory department to the retail store and even in the warehouse, after hours for an emergency, has been wonderful to us. I can't imagine ever having to leave this company. Based on my experiences, there's not another company in our area who can compare to Medical Plus Supplies.
What a wonderful company to help with my mother and my mother-in-law's pullups, and extra pads to go in the pullups. Courtney called every month to be sure the pullups, etc. were needed. We put everything on a schedule with our credit card and everything ran very smoothly. I would talk with Courtney one day, and the next day my mother or mother-in-law would have what they needed. My mother-in-law never could find larger pullups and we found what she needed with Direct Home Care. She felt so comfortable and safe. I would highly recommend this company for your or your families personal needs. They are a part of our family! Thank you for your care and personal touch with our loved ones!
It is unfortunate that Sophia and Onyinye are dissatisfied with First Class Medical. In Sophia's case, her physician did not complete the required documentation as required by the Affordable Care Act and we could not provide service through Medicare. In Onyinye's case, in an attempt to obtain equipment for free, her rude, demanding demeanor dictated that she is not a customer willing to consider the required Medicare documentation guidelines for medical equipment and therefore became unnecessary to continue any type of further communicative engagement.