I LOVE IT even though i told them i was browsing and was just killing time, they still treated me with the respect they would give someone spending thousands, when i asked a question they were knowledgeable, when i wanted something they got straight on it, they let me hold the snakes and play with the puppies and when i decided i wanted to buy a fish tank from them, they were very honest about how the beggining of a fish tank life, to get cheap fish because they have a 90% chance of dying due to ammonia from a new tank. but all in all this is a nice family owned pet shop that takes pride in their work, and go out of their way to get a product in just for you, and do anything they can to make your visit phenomenal.
We had excellent customer service. He answered every question we had and explain even more. We bought a twin xl adj base-head & foot and Lawtag Twin XL Advantage plush matt. That made a King size bed. The only problem is the delivery guys didn't have any kind of protector on their shoes and it was raining that day, we have off white carpets. I'm really not understanding this cause I'm an AC guy and we have to wear them on our shoes when we are in a customers house. That is the only problem we had. Our sale person was Thomas Baar very good sale person we are asking for him when we come back.
I was very impressed with the cleaniness and organization of the store! This is the best Ross Dress for Less I have been to that deserves my business! :) The assistants and the General Store Manager were very helpful with my purchase! Great job and keep up the good service! I highly recommend this store if you know what you want you will find it without having to dig for it on the floor or even asking for assistance. J HOUSTON, TEXAS