Kohl's needs to purchase a computer program that will quickly identify what items are in stock. I had to wait over 15 minutes while a Sales person checked in their storeroom for a piece of luggage that was not on the floor, yet advertised. After the long wait I was told they were out-of-stock.
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The clothing section of this store has way to many racks of clothing. The racks are so close that it makes mobility difficult and dangerous. That's why I do not shop for clothes at this store only household products.
I absolutely love Macy's. They have so much merchandise to choose from that it's next to impossible to walk out of their store empty handed. I love the coupons they offer for additional discounts.