I had a wonderful experience with Liberation Gluten Free- Bakery. Angela, the owner, not only bakes some delicious goods, she is as nice and accommodating as a business owner can be. Let me paint a picture. I'm fairly new to Houston and my fiance and I are both gluten free and dairy free. 2/14/14 was not only Valentine's day, but also my girls Birthday! So, a big day for celebration and I, at the last minute, realize I need a cake that's not easy to come by. Time and skills did not lend to baking my own, so I scowered the web looking for a G free bakery. I came across the usuals, Gluten Fee Nation and such, but none were able to whip me up anything last minute on V-Day... understandable. I got Angela on the phone at 8am in the morning, explained my situation. She did not have the bandwidth to create a cake, but she offered to provide a batch of cupcakes for our Birthday celebration. We settled on Vanilla Bean Cupcakes, and she frosted them in her favorite color, blue, with some festive colorful sprinkles on top. They were delicious and made my fiance very happy at dinner that night. In fact, I've heard her mention the cupcakes to friends/family numerous times since. Another really cool thing is Angela works out of her home, which I appreciate. It is accessible right off of a major road and home baking is definitely a cleaner atmosphere. She also had no problem with me picking them up at 7:30 pm that night from battling Houston traffic. So accommodating! When I went to pick them up I was greeted by her husband, invited in to see the family (children) and treated very well. I tried not to take up anymore of their Friday night, but they didn't seem to mind and saw me off with kind words. I've said it all, but based on this experience I highly recommend Liberation, and 100% support small businesses like this---for all these reasons! Thanks Angela!
The food is GOOD. The peach cobbler is DEVINE. But the attitude of the lady serving the steamtable could use some adjusting. I plan to return for more peach cobbler,(it is just that good to me)but now I know,before exiting my vehicle, i hv to adjust my attitude to accomodate the attitude of at least one staff member.On Christmas eve, I purchased a whole pan of peach cobbler. When i told the young lady my desire,she was very informative. She yelled at me "It's gon cost you $20.00!".As if it is out of the ordinary to purchase an entire pan of peach cobbler. She proceded to the back to get one for me. When she returned,she handed me a wrapped pan. I didnt look at it the contents.I payed for it and went home.After serving Christmas dinner i unwrapped my cobbler only to discover it was hard, black, burned, and almost unedible. I refused to be outdone. I ate around the burned parts and added ice cream to soften up my portions. Wjen i returned to tell the manager,he asked me did i bring ot with me. I dont live near there, so i dont go often and it was now after New Year's. He was very apathetic. But i had returned to purchase, yes!, another peach cobbler. This time i decided to buy a more common size.Large. This same person decided to let me know in a loud voice that it would be $10.00! For some reason she feels the need to scold you if you buy any size larger than small. I replied that the price didnt matter. She said "Well,I'm just lettin' you know 'cause you might wanna change yo mind!I told her "No, i didnt drive all the way over here just to change my mind.I just took my cobbler home, placed a SMALL amount in my favorite dish,warmed it and placed ice cream(BBHV)on top(this time by choice)and ate myself into a peaceful oblivion. I will return to Burt's after the lent fast has ended just to do it all over again!
Another review mentioned Sugar Rush's lack of inventory that apparently that person was looking for on that particular day. It seems a little consumer education is needed here. Sugar Rush is a locally-owned, independently operated bakery. It is not a big box store or a national franchise. What that means is they bake on a much smaller scale. It's a first come first serve basis. There is a local deli in Chicago that only uses freshly baked bread for its sandwiches that they buy from another local bakery. When the bread is all gone or after a certain period of time has passed and they don't think the bread is fresh enough, they close the shop for the day. However, each sandwich has very high quality. People have to get out of this big box mentality. There are some smaller establishments that operate on a niche business model. The focus is quality NOT quantity. If you want quantity, shop at the big chain type stores. That said, Sugar Rush has absolutely delicious treats. If you get there and they're out of your favorite, try something different. They put a special touch on all their goodies.