I have used the auto repair services of Bemer Motor Cars for the past 3.5 years- since May 2011. I have a 2002 Range Rover 4.6HSE that I purchased preowned at 90,000 miles in 2007. Over the years they have repaired/replaced the following on my Range Rover 4.6HSE : ... transfer case; radiator and heater block; front drive shaft; oxygen sensor; motor mounts; brakes; radio, and air suspension system. With the exception of the air suspension system, once they repaired an item the first time, it stuck, never to give me concern again, even beyond the two year warranty. Regarding the air suspension system which is a challenge for all Range Rover owners, that too seems to finally be working properly now that the compressor and valve block have been replaced at 155,000 miles. So - for ACTUAL AUTO REPAIR, I give them a rating of 4 out of 5 stars But - for SERVICE and Conveniences .... 5 Stars - EASY! RATING BEMER Motor Cars for Overall Service is higher. They truly deserve a rating of 5 Stars. For these reasons... Very Clean waiting area with Wi-FI ( in fact there are two waiting rooms -one a bit more quiet than the other) very clean ladies bathroom free Coffee.. is available even in the middle of the day; a bowl full of peppermint candies at the front desk Fresh Fruit ... I have observed them bring in fresh fruit bowls of pineapple; cantaloupe; mango; etc, to their mechanics in late afternoon and also serve fruit bowls to customers in the waiting area who have been there an extended length of time. They have a Shuttle Service that I have used, that will take you to local auto rental businesses and provide a discount with a couple of them OR it will even shuttle you home to wait for the repair. Jose, the driver is exceptionally nice. In fact, most all of the staff is. It is a family owned business. I have also used the Rental Cars that Bemer Motor Cars have onsite. These are usually below the rental rates for traditional car rental companies like Avis etc. ALERT! - Their gas gauges are also usually near empty so be sure and plan to swing by a gas station shortly after leaving the repair shop. Washed, Waxed, and Vacuumed. ...And finally once the repair is done and I pick up my Range Rover, it typically has been washed, waxed, and vacuumed. The two repair shops that I used for several years that had been mentioned in the Range Rover forums, didn't come even close to offering the level of services that are common at Bemer Motor Cars. No doubt, Bemer Motor Cars is not perfect, but their effort is commendable. Going forward, I have every confidence that when something breaks down in my vehicle, their crew will be able to make the correct repair and get me on the road again.
AWESOME PLACE. They treat me like family. I love my car and finacing it was easy even with all my bad credit. I love the people because they helped me find the right car for me and gave me a really goood deal!
This place is the worst. They overprice the cars they sell. My car was repossessed after paying over half of the payments and falling on hard times. And on top of that they stole property out of the car while it was in their possession. Do not buy a car from them, I have learned my lesson and ha…
The guys at Drive With Pride made buying our car a very pleasant experience. Ray and Nick made sure we had all our questions answered. They truly care about their customers. I highly recommend Drive With Pride to our family and friends. We will be back to see them for our next car.
10940 Katy FwyHouston, TX 77043
From Business: About us Located in Houston , Texas, Texas perfect auto is a pre-owned, late model dealer that provides customers with a complete automotive experience at competitive prices. Texas perfect auto is dedicated to customer satisfaction and we have provided you with a map, as well as our address and phone number to help you fin…
Did a darn good job on my car. It takes a good amount of time if you arrive for a 7am appointment. They washed my car for free. There is also a shuttle that you can ride home or to work.
Best service ever from a car dealership! Really impressive. When I arrived, I was greeted by name. While the service guy wrote up the ticket, he had the loaner department getting my free loaner car ready so that I wouldn't have to wait. I received follow-up calls. Bravo!
17. Helfman Ford
I am a picky buyer and I always strive to get great customer service. This is the place that didn't disappoint me, which is great cause most of auto centers do! I will come back after I sell my Nissan on auto auction repokar!
I like the service of clerk n service in Fred hass is fantastic I love to go in there every time I m going over there from more than 2 yrs when I change oil in my car at Fred hass it make it smooth n excellent thank u for making my car service
I recently purchased a used car from John Eagle Acura, Houston TX and my sales rep was TJ Morin. I rate the dealership & especially Mr. Morin 6 out of 5 STARS, yes I know, but my experience really was that exceptional. Over my lifetime I have purchased at least 25 vehicles, new & used, for myself and family, but not only was this my first over the internet (I live in Pensacola Florida which is over 500 miles from Houston Texas), but also the first time that a full week later, I am 100% completely satisfied with the car, deal, dealership and especially the salesperson, no second thoughts at all – “WOW”. The first thing I asked when I called the dealership, about the car I had found on AutoTrader.com, and was transferred to Mr. Morin was; “The car looks good, but what are you not showing by the camera angles? Mr. Morin informed me that the car I was interested in was listed very recently and he had not yet had an opportunity to test drive the car & he would give me a call back. Within 60 minutes, Mr. Morin called me back and said that he had just driven the car himself and informed me of his impressions, both positive and negative (99% of which were clearly visible in the photos) and offered, I did not need to ask, to remedy all but one small item. This one item which was not highlighted in the online photos but was disclosed to me by Mr. Morin was that the “SRS” light was on and only a Mercedes-Benz shop could accurately determine the exact reason, which my local Mercedes shop confirmed. Just in case you are interested, the “BabySmart Airbag Deactivation System” which automatically deactivates the passenger side front air bag when a “BabySmart” Child Seat is installed is malfunctioning. Since I am in my sixties, I do not find this to be a major problem! I communicated with Mr. Morin multiple times viva email & phone and always received a prompt response and completely accurate information (Mr. Morin always answered his cell phone and if I called the dealership for him I was transferred to his cell phone). I received a call from Mr. Morin almost exactly half way home just to make sure I had not experienced any problems and once home, found an email from him asking that I please reply so he would know that I was home safe! My only regret is that due to the 500 miles, separating Pensacola, FL from Houston, TX, I cannot personally send many of my friends to TJ Morin and John Eagle Acura, but if you are considering purchasing a vehicle online and find one on their website, I believe you will find them as honest & above-board as I have. I can honestly say this has been my best vehicle purchasing experience ever!
Dung Le made my car buying experience absolutely fantastic. From the transparency that he provided at the beginning of my search process to the way he comfortably juggled no less than five customers on the night that I arrived to complete my purchase, Dung exceeded my expectations in every aspect. To provide context, I had been warned via phone and email by other dealerships of the shenanigans that I would encounter when making a purchase from Russell & Smith. For example, the following are direct copies of statements that I received via email: Gillman Honda of West Sam Houston Pkwy S: "I just spoke with my General Manager. We want to earn your business sir but we do not know how Russel & Smith are getting to that price since there is no more Honda Flex cash left in Houston at any of the dealers. I hope they are not trying to play games with you to lure you in." Honda of Clear Lake: "I understand that you are trying to get the best price out there. Unfortunately some dealerships send out quotes that don't include all of the costs associated with the vehicle. The price I sent is actual dealer net on the vehicle. I have a lot of customers that end up going to the other dealerships only to see the price go up when they get there. If you end up going to Russel and Smith and the price goes up, I would really appreciate you coming and dealing with me." What is really funny is that while I did tell other dealerships the price that I had been offered from Russell & Smith, I never mentioned the actual dealership making the offer. The other dealerships apparently knew of Russell Smith's "devious tactics". Needless to say, my guard was up when I arrived to Russell & Smith, and I was ready to walk out if I encountered any questionable behavior. Fortunately, I had a great experience. I kept waiting for Dung to apply pressure or attempt to change the terms that we had previously discussed. Yet, he was very straight-forward and professional, and if anything, I probably seemed a bit paranoid as I waited for him to mislead me. Sorry, Dung :-). In short, Dung Le made my purchase process incredibly smooth, and I can only hope that I will be able to deal with him again the next time I need to make a purchase. Thank you, Russell & Smith Honda.
This was my fifth car purchased from a dealership and I can honestly say this tops them all. As a new parent on a budget and my car approaching its last miles I couldn’t imagine I’d be a proud owner of a 2013 Hyundai Sonata. Thanks to the team at Sterling McCall Hyundai I almost enjoy my 45 minute commute each morning. Below is the reason I rated them at the top of their class: Customer Service- Out of 10 inquiries to local dealers they were the first to contact me and offer their assistance in any way possible. Bill respected my time and was very patient with my specific needs (budget and time constraints). Without an appointment he welcomed me and although he had another client he set me up with a test drive right off so I would have to wait around. Quality of Work- For me efficiency is a big deal. Time is important and they did a great job managing mine. The whole process took all of two lunch breaks. Bill’s “four piece puzzle” approach laid everything out for me to be able to make a final decision. Friendliness- All of the staff involved made me feel comfortable and made the process enjoyable. There was a lot of joking around with each other in the building that made for a great environment. You could tell the people that worked there enjoyed what they do which was reflected in their work. Price- Leaving the dealership I felt great but a couple days later I received a phone call about a down-payment I was unaware of. I should have looked over the paperwork closer and this would have never happened but I simply missed it. I truly feel negligence isn’t an excuse for anything but it definitely threw me off guard since I didn’t have the money. Prepared to return the car they once more worked something out to fix my dilemma. Overall Experience- Overall I felt like a valued customer that was taken excellent care of. I will be purchasing from Sterling McCall Hyundai in the future. When you know what you want but don’t know how to make it happen this is the place to go. Personal thanks to Anthony Val Verde, Bill (William) Lasar, and John Juarez.
I don't know about yasuckdick's review, but I gotta tell ya.. I totally DO NOT AGREE... The current vehicle I have, I bought from them.. it was/is my *4th* vehicle from/thru them! Here's my story... Yes my 4th vehicle from them.. They have always taken care of whatever issues were in their power to help with.. which luckily for me have been very few.. considering they are used cars. As far as used car dealers.. Orlando has been a dream.. no embellishment involved in that statement. My situation with them right now is this .. My van has been Repo'd, but not after them giving me 15 months without payments. When my Fiance' came down with Cancer in Feb of 2014, they were nothing but extremely understanding.. they gave me nothing but time. They gave me a call in November last year saying that it has been a long time since I've seen them with a payment. At the time I was in PA working away from home, trying keep the lights on and the rent paid while my Girl was back here (Houston) fighting her cancer. I said that I would see them as soon as I could. I came back and found she was trying not to worry me.. She was not doing as well as she was letting on to me, while being outta town. We went north to NY where she had different Dr/Health care, and family support. Well.. we lost our Chrissy to that retched cancer. I have been lost for months. As I said, these folks were great to me!! But how much can anyone expect from a business. Maybe more contact would've helped .. but as I said .. I have been completely.. 'Completely' lost in myself. If it weren't for a *GREAT*, elderly friend (that I consider as an Uncle) to move from his Apt. home to mine so that I wouldn't lose my Apt., I would've lost everything!! Bottom line... yes, they Repo'd van, but they were soooo patient with me and gae me soooo much time, and yes, I forgot to stay in contact with them... but still... I think these folks are Great!!! !! To Hell !! with yasuckdick's review. If you need a used vehicle.. go see these folks .. they're great people.
For some people, they purchase a new car all the time. Me, not so much. When I moved back to Houston from DC, I didn't have a car, as most people know you MUST have a car living her, no IFS ANDS or BUTS! You simply cannot get around Houston easily without one. So, I had to get something dependable, cheap and quick, which is how I ended up with Herbie, my 2009 Chevy Cobalt. It wasn't my first choice, but it got me from point A to B, which I needed. So, after saving and searching, I finally decided on an A4. I did my research, looked at a couple of other dealerships and Carmax, and could not find exactly what I wanted. Either the interior was the wrong color, exterior was the wrong color, or the miles were too high. Finally I was able to find what I wanted online, which ended up being at Audi West. I drove over there, test drove the car and met with Dakota. He seemed pretty knowledgeable about Audi's and gave the basic overview of the car's background, pricing, and general knowledge. I asked several questions, which he was patient with, and inside we went to negotiate a price. Now, I negotiate for a living, so I knew what I was in for, and I was by myself, so I went in with a price in which I did not want to go over. After speaking to the sales manager, which was also very nice, we finally came to an agreement. Based on lots of research, I'd like to think I got a deal, or at least they made me feel like I did, lol. The process was easy with minimum negotiation, making the whole car buying experience fairly painless. A couple of hours later, I drove off into the sunset in my New Audi, waving goodbye to my old Cobalt. Great service, great price, and perfect car!
I would like to thank everyone for the Positive and not so positive feed back. We here at N-Force Auto Sale try our best to go above and beyond for our clients in hopes that they will recommend there family and friend back too us. There are times when people may not like the deals we have but we stand behind all our vehicles 100%. We have been in business for over 15year here in the Houston area serving and helping people with good and not so good credit, but we treat every customer as if they where family. ALL OUR VEHICLES LEAVE THE LOT WITH A 3 MONTH 3,000 MILE WARRANTY THAT IS FREE TO ALL OUR CUSTOMERS THAT BUY WITH US AT N-FORCE. When is the last time you heard a dealer offer anything FREE. This warranty was offered to TxtattdChic and every person that buys a car at N-Force. There is a Deductible as with any insurance or warranty and when I spoke with TxtattdChic I told her this but she wanted us to pay for the half of the repairs the the warranty didn't cover even though the warranty Plainly states that its pays HALF ON ALL MINOR REPAIRS SUCH AS ALTERNATORS.. I am truly sorry that this happened five days after you purchased the vehicle but you came to us on a 04 Suzuki Forenza with 80k miles on it and we sold it to you for $2995 less than blue book and loosing money on the deal just to earn your business. I would like to say that every customer leaves here happy but we all know thats not always the case. We try our best to do what ever it take to earn and keep our clients happy and I would like to assure EVERYONE THAT WE HAVE A BRAND NEW CUSTOMER FRIENDLY SALES STAFF LEAD BY MYSELF ANTONIO AND GABY . Thank you Antonio and Gaby Management
After a long week or month of car shopping and a lot of jerk-off car salesmen, I was very pleased to walk into Audi West Houston and get nicely greeted. I was actually surprised by a great salesman, Mike Nelson; he certainly made my day! I'm a very "service oriented" type of consumer; I've worked in hospitality and know what it takes... it goes a long way. So typically don't buy a car from someone unless I like them and their vibe, so Mike really did a great job... thumbs up for Mike! Too bad for the other dealerships I went to - I went up and down the katy freeway, and was ready to buy a car... didn't even plan on getting an Audi, was just wanting to get something nice, but also wanted a good experience and some decent service. The other car salesmen at Toyota (right next door) Nissan, and Honda were all kind rude and sorry, but the least you can do if I'm buying a car is pretend to be nice! Yeah, so when Mike came over and helped me at Audi, I was already warming up and feeling better. Long story short, I walked in anxious and apprehensive, and left a very satisfied owner of a gorgeous vehicle. Complaints: the finance guy... after Mike went over everything with me and handed me off to this guy, he told me something else and blamed it on Mike, which for whatever reason really put a bad taste in my mouth. I don't really like surprises like that, especially when we're talking thousands of dollars. He bugged me to the point of taking away a star... hahaha. Since then I've loved all the Service guys, especially John. They are always great and have been most helpful.
Let me start by first saying, that buying the 2010 yaris id been looking for with super low miles was outstanding, my credit passed and the contract signed and the keys delivered in hand bout 3 days later. Awesome right, well here's where don mcgill ruined everything, its been a nightmare ever since, seeing as i had just bought a car, my family and i went on vacation, it happened to be i got my dream job in Florida, well the financing fell threw, the only reason i found out is that i called to see what was happening with our payment book, it took the "finance specialist" almost 2 weeks to return our calls and emails, totally disregarding the experation date on the paper plates they gave us, even after sending him a picture email of the expired plates, so we couldn't even drive the car, and now hes demanding we return the car!! how?!?! how can i do this with no plates am i supposed to drive a car threw 4 states, and they told me its my fault for taking the car to florida,( i thought i had bought a car, not rented one, where i take MY car is my own business) and that i should incur the 700 dollar cost to drive the car back, taking 3 days off of work to return the car. now my family of 5 is stuck in florida with no car and these guys dont even care that they botched the financing from the get go, and the sales manager just kept saying, your gonna have to return the car, dont do business with these guys, super sketchy, carless in florida
Saw a 2008 Chevrolet 3500 HD on Cars.com and called about it. I spoke with Armand and he told me about the truck and the buying process. I live in SC and they are located in Texas. I was a little apprehensive because it was so far away and I knew nothing about the dealership but I checked in to them and all of the reviews seemed very positive. The price on the truck was fantastic so I went for it. I put a 500$ down payment over the phone and bought a plane ticket for the following week. Landed in Texas and was picked up at the airport in the truck!!! Got to drive it 45 minutes back to the lot. What a great deal!!! The buying process took about an hour to fill out the paper work and now I'm the owner of a great truck at a fantastic price. Drove the truck back 1000 miles and everything in the truck was just as they described. I would recommend buying from them for sure, and I plan on buying from them again!!! I wanted to go out my way to write this review to help anyone who is apprehensive about buying a truck online. Armand and the guys at Everest Motors are very much legit!!! They will save you money by not tacking on all of the overhead expenses the big dealerships add to your vehicle. I am very pleased with my vehicle to date (put about 1500 miles on it) and I would highly recommend they guys at Everest Motors to anyone!!!