Hello my name is Kris in Port Arthur. I recently bought 3 pairs of shoes at DSW in Houston on Post Oak Blvd. I am always in a hurry as many of us are. I remember checking one of the shoes I purches to make sure the sizes were the same. Unfortunately I did not check them all. A week later I put on these cute black pumps. An hour later my foot was hurting bad. Come to find out I had a size 9 and a size 9 1/2. I called the store the next day. I spoke to Tiffany. She was so helpful. She had to check to see how this was going to be handled and got right back to me. I returned the wrong size shoe and Tiffany promptly mailed me the correct size shoe. I now have a darling comfortable pair of size 9 1/2 pumps! Tiffany made my DSW shopping experience great! I did not want to drive back to Houston to take care of this. Give that girl a raise. Thank You Tiffany!!!!!!!!
I WAS LOOKING FOR A PAIR OF BLACK SHOES FOR WORK, WHICH YOUR STORE HAD A HUGE SELECTION. BECAUSE OF THE BOGO THE STORE OFFERED I DECIDED TO LOOK FOR A SECOND PAIR OF SHOES AS WELL. HOWEVER I FELT REALLY UNCOMFORTABLE, BECAUSE SECURITY FOLLOWED ME ALL OVER THE STORE. WHEN I ENTERED THE STORE HE WAS IN THE CORNER ON HIS PHONE. BUT IT SEEMED THAT AFTER HE NOTICED ME, HE SUDDENLY HAD THE URGE TO WALK ALL OVER THE STORE, BUT ONLY IN THE AREAS WHERE I WAS TRYING ON SHOES. NOT TO MAKE THIS A BLACK THING, BECAUSE HE WAS BLACK AS WELL. BUT BEING THE ONLY BLACK CUSTOMER IN THE STORE AT THE TIME AND HIM ALWAYS IN MY VICINITY, I FELT A LITTLE OFFENDED. I'M SURE HE WAS JUST DOING HIS JOB. BUT I WONDER WHY HE WAS'NT FOLLOWING THE OTHER CUSTOMERS IN THE STORE. I BOUGHT THE SHOES THAT I WANTED, BUT I WILL NEVER RETURN TO THIS STORE AGAIN.,
I dont know i think the mall is cool but the ppl in it are dumb...i went with my sister and her husband and scince we are middle class u know we dont have the brand clothes the ppl were stareing all mean and i dont think that just because we are not rich we gotta be treated like we aint gonna pay for nothing because we went to a place to eat and they were stareing at us like if we were gonna leave with out paying and when we pay we even gave a good tip but they didnt deserve it!! The teenagers (im one teen too) act like if we are a pice of trash walking by them they stare at u all mean just because they got them big old glasses they be looking like flyes lol and i mean what the hell we dont do dumb things like that!! i dont know what everyone thinks but this is just MY OPINION!!