I have been shopping here for years and I am very impressed with their service. Very friendly, helpful and experience staffs.They have exquisted selection of lace that you won't be able to find at other stores, also enormous selection of silk, cotton and linens. You will be impressed with their awsome selection of buttons, ribbons and trims. Universal Fabric is a neighborhood store, staffs are always busy restocking fabric and notions. However, as a customer if you call for help, they're always there for you!
I have been a customer since 2000 and always been treated well. Yes once in a while someone makes a mistake like we all do, but it is corrected and I am made to feel like the best customer they ever had. I have purchased several sewing machines and a serger. Prices are good and service is excellent. The sewing clubs are a great place to learn and have great fellowship with other folks that sew.
I've been going to Marcello's for years! They have always been great to work with. Marcello is always cheerful and loves his customers. His daughters Cynthia and Pilly always have smiles to greet us. They do an amazing job. It's no wonder why the stars who pass through town always ask for Marcello's. The pictures on the wall say it all!