Houston Cellular Telephone Service

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16. U.S. Cellular

(877) 905-0130

Excelent service, friendly staff. more than 3 times the staff of the other cell phone providers in the area shows their commitment to customer serv…

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Helpful Reviews 
Cell 4 Less
Mike K. rated

Evidently, I am the antithesis of most of the earlier reviewers on this site and others. My experience was quite favorable. I wanted a full featured, unlocked, smart phone but I couldn’t afford a new one. Cell 4 Less had a used one for sale that they advertised on Craig’s List for significantly less than I would have had to pay on eBay. James was the contact on the ad and he was very patient with me. He described the phone and even got some information from the phone’s memory for me. He assured me that it wasn’t blacklisted but then he even gave me the IMEI # so I could verify it myself. (Which I did, on the carrier’s blacklist and on several others.) Additionally, James agreed to hold the phone for me for about 4 hours. Very unusual and very much appreciated. When I arrived it was similar to other cell phone shops that I have visited. They evidently work with a lot of carriers and had a decent selection of phones. It is a fairly modest enterprise. Brandon greeted me and explained that James wasn’t there. However, Brandon was just as helpful as James. He went out of his way to reassure me that the phone wasn’t stolen, lost or still under contract. I requested that he show me the IMEI on both the battery case and on the phone settings as well as check the moisture sensors with me. Everything checked out. He even offered me an Otter case at a much lower price than a box store and threw in a car charger to boot. All in all a great deal and a good experience. Another thing, Brandon made it clear that there was no rush and that he would answer any of my questions. Being my first smart phone, this was particularly kind. The only reason that I didn’t give them 5 stars was because it took them 2 more days to get the unlock code for me. But they did get it and the phone appears to work superbly with aio Cellular. Bottom line, they kept their deal, the phone was as described and there don’t appear to be any problems. At all. One peculiar thing did happen while I was there. A lady wanted to return a phone that she purchased because it (supposedly) didn’t work. The sales rep that talked with her was very patient and checked the phone over and it apparently worked fine. She complained that it didn’t work with her carrier’s sim card but, get this, she didn’t bring the sim card in. He assured her that had she brought the sim card with her he could have straightened out the problem. She just kept complaining that it didn’t work. I’m not sure how it was resolved. However, these guys are not a major supplier so eating the price of a phone is surely unpalatable. I am sure that they would have made things right if there was a problem. But the phone worked! Sorry to have gone on so long but it irritates me when a store gets bad reviews and deserves some good ones. Those other reviewers may have had problems but I did not.

Cellular Partners
bb102000 rated
Open-minded & Creative

I already had a design with stencil. I took it in and talked to Abo (tattoo artist) about where I wanted it and that I had not decided on the coloring. I wanted simple but not boring. Explained that I didn't want some crazy color like purple. He took the time to show me how he saw the colors...with my art and his colored pencils--he colored/shaded/blended it beautifully! I had gone to other shops before coming to Riot but I knew this was the place once I saw his vision. The tattoo came out awesome! It's tattoo 3 for me and I am healing fine on day 2 post. My hubby liked it so much he ended up getting one too while we were there! I am definitely going back to see Abo at R.I.O.T. again! Shop is small, but clean and they are very nice. Like the title says they are open-minded to your idea and creative to make it even more awesome! Walk-ins (like me) were handled promptly too!

UPI Communications
rosanna.hinde rated

Eh, they're "okay." I bought a groupon for iPad screen repair and followed directions to make an appointment online. Well they don't have that option. So I tried calling, and got a cell phone vm, but without a recording, and then the mailbox was full. So I finally drove over there and had to come back 24 hours later just to drop off my ipad. Seriously? I already had it with me, and they wouldn't let me just drop it off now and THEN they could look at it in 24 hrs? Nope. So I came back, and was told they'd need to replace the dented silver trim, also. So they charged me for that, but when I got home, I realized they didn't replace it but only repaired it. The customer service was lacking, but at least they weren't flat-out rude.

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