After reading Pristine Carpet Cleaning reviews from www.customerlobby.com from there website www.pristinecarpetcleanhouston.com, I knew this company was very professional and could take care of our cleaning needs. My pets do not like to go outside when it rains, needless to say, my house started smelling of pet odors. I Found a website that had a lot of info. about why my pets were going in the house (www.petodorremovalhouston.com), I ended up at www.carpetcleaninghoustonreviews.com and found out that it was another website of Pristine carpet cleaning and Jeff had all 5 star reviews (65), wow, this guy knows what he is doing. Once again, very professional. This company cleans only with the Rotovac Powerwand, the deepest cleaning that you can get done. Before the cleaning was to be done, I needed carpet stretching (www.carpetstretchinghouston.com) done because I had lots of ripples in my carpet, Pristine carpet cleaning gave me a 40% discount. Before picking pristine carpet cleaning, I was reading carpet cleaning reviews of another company here in Houston (deluxe carpet cleaning), once I read about six reviews of them, I knew this was a bad company. Called deluxe about some prices and Steve (the guy that answer the phone) was very rude once I told him I was checking out their prices only...This company even wanted to charge me a truck charge of $10 dollars for driving to my house, what kind of a rip off is that? Later, I found out that the owners name of deluxe carpet cleaning was Steve Smith, besides being very rude because I didn't set an appointment with him, I found out that this company was very shady. Dos: Read the companies reviews before you call them. It will save you a lot of time. Don'ts: Never assume that a company is good because it has a greater raking for your search
12615 Jones RdHouston, TX 77070
From Business: Since 1978 We Have Provided Expert Commercial Cleaning, Janitorial, & Building Maintenance Including, Window Cleaning, Carpet Cleaning, Floor Waxing & Coating, Cons…
Houston, TX 77021
From Business: Call For Free Estimates 27 Years in Business You have a friend in the flooring business
my experience was the best! Start to finish! I heard about this company listening to 740 & 950 also had friends experience as well. My house and carpet are 5 years old. I have a dog, cat, teenager (with friends) and a husband who works a lot in the garage. My carpet and tile had been through the wringer! Hosting a big graduation party I needed my house looking it's best. Setting up the appointments were a breeze, very helpful staff told me what to expect. First visit was to get an estimate of the work. They explained what they were doing, prices and gave recommendations. Took some recommendations and refused others, no pressure or salesman gimmicks. I asked for a last minute estimate on micro fiber couch too. I knew when they went out the door what we were going to do. Cleaning day arrives and the guys were early. Explained all the services again to verify and they started. They were very time efficient but did not rush. Careful with our possessions. Professional and personable. When finishing the rooms asking me to inspect and were quick to remedy any over sights. I could not have been happier with the results. Carpet was fabulous and fresh. Couch was clean as can be, stains and dirt removed. My tile looks brand new. The only high price cleaning I had was the couch and considering results I'd do it again in a minute. My experience could not have been better. Hope yours is too.
Carpet Touch was to come on Friday between 10 -12 am. Around 1 p.m. I talked with the company receptionist and she didn't know anything about being late and she told me that someone would give me a call back. Around 2 p.m. I still have not received a call about my carpet cleaning to be done and Later found out that the tech. went home sick. It took the manager another 2 hours to call me back and let me know this, very poor customer services and communication. I called Pristine carpet cleaning after reading their reviews and WoW, what a great job they did. Pristine carpet cleaning took care of us on the following Tuesday, they were here promply and was very professional and did a fabulous job.