I don't know if your company provides good towing service or not, however, I was at Hempstead Highway and Hollister Sat night, 1-9-16 close to 8PM and 3 wreckers came flying by me passing me in a fast and very unsafe manner. 1 of them was your wrecker, 1 was Car Zone Towing, and 1 was SBK towing. I only could get over to the right about 2-3 feet as there was no shoulder. All 3 passed me and one swerved into the oncoming traffic lane. I followed them to their scene to find out if they were trying to assist in an serious extrication or something but when we arrived, it was a minor traffic accident. I am a Paramedic in the Fire Department and was off duty. I wanted to get out and complain to the HPD officer on scene (Blalock and Clay Rd) but I refrained. It really made me mad the way they made me swerve to the right to get out of their way. They are going to cause a wreck someday if that is how they respond to all of their calls and you are going to have a big liability. I have a dash cam and my video caught the incident. I just thought you should know so you can tell them that they do not have the right to drive that way. Regards, Gordon B.
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I give Metro Auto Storage 5 stars because the employees there have to deal with so many people who illegally park their car then go the to storage facility with bad attitudes with the people who work behind the glass. If your car was towed unlawfully then just take the matter to court. If you come with attitude to any establishment where the term "The customer is always right" doesn't apply, you should expect to get attitude back from them. Now for those of you who understand that you were at fault when your vehicle got towed and actually take responsibility for it, the employees are more than willing to help you get the documents needed to retrieve the vehicle. They do not want to see the arrogant people who use profanity & obscene finger gestures at their establishment in the near future so what customer service do you expect from them. None. It all goes back to the 'Golden Rule'...Treat others as you would have them treat you.
This Tow company is owned and operated by the owner, he was punctual with the time he told me he would arrive and once he was at my car even took a look at it for me; to see if it was something minor and he could fix it on the spot..unfortunately it was an issue that needed to go to the shop.. He took me to the shop in the truck and actually waited with me so he could explain to the shop what needed to be fixed and if they where able to do it for me, so I wouldn't be stuck there. He was very knowledgable and professional and also gave me the feeling he cared as if we were family, that is definitely something you don't find often with tow truck drivers. Thank you Euro Towing for your get service!