my wife went thru the drive thru to order and when she recieved her coffee the lid was not on tight and spilled all over her lap and the car seat leaving a large stain in the seat as well as burning her leg. luckily it was not to serious. the gal in the takeout window saw what happened and did not offer an apoligize or another cup of coffee. my wife then parked the car and went inside to complain and no one seemed to care. she also ordered some more food and when she recieved it they just dropped the bag on the counter and totally ignored her and left her standing there with soaking wet clothes and not even an apology from anyone for what happened. she has contacted the number on the resturant and talked to an employee in the office and as of a week ago they have never gotten back to her about what happened.