Terrible Hotel Transportation! We stayed at the Ohana West, and through their suggestion, booked Discount Shuttles 808-590-0700 to Waikele Factory Outlets. It took us over one hour to get there, as the mumbling/arrogant owner Zach stopped at the airport, pearl harbor, and the swap meet to unload the other ten passengers. The van was overcrowded with 16 passengers, which is illegal. We had luggage stacked around our feet and even one on our head. Meanwhile, this bumbling fool laughed about all of the money he was making that day. To make matters worse, he failed to show up for our return ($30) for the two of us. He had Ali'i shuttle drive us back to Ohana West with a broken down blue bus. We honestly didn't think we'd make it! Think again before staying at the Ohana West or letting them book you with Discount Shuttles.