Just got off the phone with with them after calling about a rental listing in Makiki. I have no idea what is wrong with the woman (and I am using this term politely) who answered, but I'm not sure how asking about available listings led me to her snapping, "You don't have to be so arrogant!" (This was after me clarifying that it didn't have to be a 2 bedroom apartment) I've lived in parts of the Mainland before, but this is Hawaii. What happened to the Aloha Spirit or just plain old good customer service? If you treat your customers this way, good luck staying in business. Maybe this woman was menopausal or having a bad day or something, but STAY AWAY AT ALL COSTS. 4 1 star reviews don't lie, and quite frankly, I would give them 0 stars if I could. BEWARE.