Upon entering the establishment I was greeted by friendly staff. They made you feel so comfortable and were very welcoming. Kim - the owner, explained very thoroughly how the procedures were done, and how she has years of experience under her belt giving me peace of mind. Overall, it was very painless and quick. I recommend Laser Hair Removal of Hawaii to all of my friends, and hope that if you have any unwanted hair you choose this place. 5 Stars!!