- General Info:
- Kmart is a merchandising company that offers a variety of products, including jewelry, clothing, electronics and household appliances. The company also offers bed and bath accessories, furniture, decorative items, toys, games, and fitness and sports equipment. It operates several types of stores that include Big Kmart, Kmart Super Center and traditional Kmart. The company sells numerous brands, including Jaclyn Smith, Joe Boxer, Martha Stewart Everyday and Route 66. Its stores also contain pharmacies that operate 24 hours. The company also provides the option of shipping and delivery of goods. Kmart is a wholly owned subsidiary of Sears Holdings Corporation. The first Kmart store opened in 1962. The company operates more than 1,400 stores in all 50 U.S. states, as well as Puerto Rico. Kmart also sells its products through its Web site. Kmart operates a store in Honolulu.
- Extra Phones:
Fax: (808) 524-1568
- Kenmore Craftsman Diehard, electronics
- Payment method:
- all major credit cards, amex, discover, master card, visa
- Kalihi - Palama
- Discount Stores, Pharmacies, Clothing Stores, Consumer Electronics, Women's Clothing, Sporting Goods, Supermarkets & Super Stores, Men's Clothing, Girls Clothing, Boys Clothing
- Other Information:
Parking: Lot, Private
Bike Parking: Yes
Wheelchair Accessible: Yes
Price Range : Average
I am writing to notify you my disappointment with your employee(s):
I. Danny at Honolulu (Nimitz) store has a poor attitude in customer service:
1. I called to inquire on a electric gadget that boils water and shuts off automatic called. Danny came on the phone and told me that they have all kinds like that. When I asked him if there is one brand in white color, he said, he has all kinds, then, I quote, "You have to come here to look if you want to know."
2. I was in the store one day and noticed a set of Corning Wear near the Ladies' Room where a "Discount Item" tag was posted. Since I could find neither the regular nor the discounted price on the box I asked Danny who happened to pass by what the price could be. He told me to take the box to the cash register to find out. I did not want to take a heavy box of stone ware to the cash register only to find the price which might turn out to be unaffordable, so I left the store.
I am appalled that with this economy when everyone is worried about losing his/her job, that Danny would behave in retail business this way.
II. We have been parking at the covered parking across the street from the store, which belongs to KMart. Recently, a security was posted there and she informed us that the lot was reserved for employees only. We looked around the lot and saw one car (I assume that it belongs to an employee). This told me that no other employee was parking in the lot.
It would be wiser to find out which employees need parking and reserve the number of spaces in the lot, then open up the rest for customers to park.
That day, because we could not park in the covered parking, it was afternoon with the sun beating on us, we turned around and went to WalMart where covered parking was available.