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Island Triathlon & Bike

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Business Details

31

years

in Business

BBB Rating:
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours:

Regular Hours

Sponsored Links
Brands:
Cervelo, Felt, Guru, Mavic, Orbea, Shimano, Specialized, Zipp
Payment method:
amex, visa, all major credit cards, mastercard
Neighborhood:
Diamond Head - Kapahulu - St. Louis
Categories:
Running Stores, Bicycle Shops, Sporting Goods
Other Information:

Bike Parking: Yes

Parking: Street, Validated, Lot, Private

Wheelchair Accessible: Yes

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Reviews

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Gotfunit

Posted: 9/6/2010

Provided by Citysearch - 
Overall
HORRIBLE.

One question: do you see any women, locals or newbie triathletes as reviewers? No... that's because this place does not treat newbies, locals or women nicely. For me - a new female triathlete - service was HORRIBLE. Going off a friend's rec, dropped off my bike for a tire change and tune-up, service was promised to be done in 4 days (for a tire change and tuneup? cmon) because they were apparently too busy... then when I went to pick up my bike, they hadn't even started working on it! Ironically, when I complained, they said they could start and finish it in 30 minutes!! After going back and forth with a few managers, they finally refunded my money and Sonia (of course, another woman) was the only one to make good. You gotta be ready to spend a couple thousand dollars in here before they give you 5-star service. Do yourself, your pocket, and your morals a favor and go anywhere except here.

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Trigeek

Posted: 11/18/2008

Provided by Citysearch - 
Overall
Finally a triathlon store that knows triathletes

I had a great experience at this store. I am new to the world of triathlons but man am I a Trigeek! Those guys and girl (there was a woman working that seemed to know a bit more than the guys) set me up for my first triathlon. I really did not feel like they were trying to ""sell"" me stuff, but felt like I was talking to a workout partner or something like that. Super cool staff and I think they all rode their bikes to work that day too. I like 'em!

Helpful?Flag
Bryson123

Posted: 2/26/2008

Provided by Citysearch - 
Overall
Horrible Mechanics

I went to this bike shop for a simple bar tape installation and tune up. I chose the Fizk Bargel and Tape.
That cost around $30. Then I was charged 15 dollars labor. Which is reasonable.
Later on I picked up my bike and the job was done horribly. The worse job I have ever seen. When I later re did the tape the gels were put on the wrong way! You would think bike professionals would at least read the instructions. The tuneup was also done wrong .. the shifting was still off and the brakes were done way to tight.

In conclusion IT&B has poor mechanical staff and low standards. I would never go there again unless I needed a spare tube or something.

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Island Triathlon & Bike

569 Kapahulu AveHonoluluHI 96815

(808) 732-7227

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Island Triathlon & Bike

569 Kapahulu AveHonoluluHI 96815

(808) 732-7227

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