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Enterprise Rent-A-Car

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Business Details

59

years

in Business

Pick Enterprise. We'll Pick You Up.®
Social Links:
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Hours:

Regular Hours

General Info:
With the largest fleet in North America and a great selection of vehicles, Enterprise has it all. Enjoy fast and easy car rental with Enterprise Rent-A-Car at our branch in Honolulu, HI. Just one of the 7,200 branches in over 30 countries helping with your car rental needs.
Services/Products:
* Economy to Premium cars * Luxury cars
Brands:
Auto Rental, Car Rental, Luxury Car Rental, Rent a Car, Rental Cars, Van Rental
Payment method:
amex, discover, master card, visa, diners club
Location:
Honolulu Airport
Neighborhood:
Hickham
Categories:
Car Rental, Van Rental & Leasing, Truck Rental, Automobile Leasing

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Reviews

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10/01/2016

Overall
Selection
Service

We arrived at a very busy time of the day and the employees were very helpful and friendly. The guy in the lot upgraded our jeep at no cost and we were on our way. A very great experience and the prices were very affordable.

09/28/2016

Overall
Service

Car was clean and ready on arrival, customer service was great. Checkout was fast and efficient and prices were great!

09/24/2016

Overall
Selection
Service

Best service anywhere from a car rental company! The staff was friendly, helpful and accommodating.

12/10/2015

Overall

I've been renting from Enterprise at the Honolulu airport for years. Although staff has changed, I've always found them to be very friendly, knowledgable and extremely professional.

10/29/2015

Overall

Fast in and out. The Nissan Versa is really a rotten car, but it's fine on a business trip when you really just need reliable transport.

10/16/2015

Overall

Excellent and seamless service. I was amazed with the ease of the process. Enterprise has taken advantage of technology without losing the personal touch.

08/31/2015

Overall

I am business traveler that that spent many months in Enterprise vehicles in last few years. When I was on personal vacation and had problem induced by Enterprise, they were unwilling to help even in purely symbolic sense. "Call enterprise, we would pick you up" they say (on their own office phone answering box too). Dosn't apply to this location and you learn when you need a car and instead have to arrange transport to the rental facility. OK, not a big deal - can you at least do something to show you care that this is not as advertised? Can you reduce price for symbolic amount, be genuinly appologetic (as opposed to "not my problem" attitude)? Or for the "customer service" team member on the phone - how about starting with the basics and when asked by customer to be directed to survey, don't hang up phone instead?

03/27/2015

Overall

The service here was great. What I liked most of all is the car was clean and in good shape. The staff was very friendly and efficient. Also they had the best price.

03/19/2015

Overall

the car and service was great. there was one problem and even Jiffy Lube has the same problem; which is poor glass cleaning. the rear views were waterspoted so much that they were useless. the agent did a quick clean up but they weren't the greatest.

03/13/2015

Overall

Agents were helpful and great service fast and easy. Drop off was also great no hassles. I always use enterprise where ever i travel there rates might not always be right for me but its the friendly helpful service that Enterprise provides on the phone and in person. I will continue to rent from Enterprise.....

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Enterprise Rent-A-Car

3255 Aolele StHonoluluHI 96819

(808) 836-2213

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Enterprise Rent-A-Car

3255 Aolele StHonoluluHI 96819

(808) 836-2213

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