I totally agree, did you try their sister restaurants Burgers on the Edge and Good to Grill. Terrible!
I really dont thnk the owners understand the concept of their products and a restaurant business. Big Wow ! they own Formaggio's to, Its either tasteless or over priced in all of their restaurant locations. If Im going to eat Mexican food it wouldnt be here, It lacks authenticity and service, go to" Los Chaparos", or yes "Diegos", you'll definitely get your moneys worth. If you want Kiawe wood flavors youd be better off throwing your own steaks on the grill at home. As for gourmet burgers, Go to "Teds" its simply "Da Best". I dont know who makes up these "NO Taste Good" concoction of recipes, truly for the birds.