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Ukulele Store

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Business Details

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Phone: (808) 924-7979

AKA:

Bob's Ukulele LLC

Bob's Ukulele

Category:
General Merchandise

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09/01/2011
The worst customer service in my life

The incident happened at Royal Hawaiian Shopping Center. Like, Cali Boy, I never felt so compelled to create an account on citysearch and write a review about my experience. I never been treated so disrespectful in my life until I visited the store. I was very polite to the gentleman in the store. I politely asked him questions all of which he completely ignore and acted like I was bothering him. Despite all that, I ... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
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01/19/2011
BAD CUSTOMER SERVICE

I visited Bob's Ukulele in the Royal Hawaiian Shopping Center on Sunday night January 16, 2011. The service was so blatantly awful and disrespectful that I felt compelled to write this review. The gentlemen working that night completely ignored me and was rude. I was looking at the top of the line ukes - Kanilea in the $2,800 range. Granted I look young, I am a serious buyer. I do collect high end ukes and I do ... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

All responses must comply with the YP.com Terms of Service and Use.

Response should be at least 25 characters
08/12/2010
Good Service is Non-Existent

Stood outside this store peering into the windows, because we could not tell if they were still open one evening. It was dark inside and no one was present in this small, but well outfitted shop w/ many ukes. We tried the door. Lo and behold it was open! We walked in, looking for someone, and there he was! Sitting behind some type of small counter, almost trying to stay hidden from us. We did not get a ""hello"" or a... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

All responses must comply with the YP.com Terms of Service and Use.

Response should be at least 25 characters
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Ukulele Store

2552 Kalakaua Ave # 101HonoluluHI 96815

(808) 924-1991

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Ukulele Store

2552 Kalakaua Ave # 101HonoluluHI 96815

(808) 924-1991

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