Last Friday (4/13/12)...we had an extremely traumatizing experience with one of our furry kids. We took our healthy cat in to be neutered at AFC. Several hours later we were notified that she was fine and cleared to be picked up. We we running late and arrived there at 8:05 pm and found the gate and elevator into the building locked. For 15 minutes +, we called both the office numbers as well as the emergency numbers repeatedly...no answer. Thankfully, the building superintendent saw us and opened the gate. My fiance went directly into the office where the tech said only this: I need your ID for the medication, this is your bill and there is your cat. When he brought her out of the office, It was clearly evident that she was in major distress. She was completely unresponsive, tongue hanging out of her mouth, gums white, eyes half opened and fully dilated and cold!!! Again we called both the office and the emergency number to no avail. We immediately headed to another animal hospital, unfortunately within 10 minutes of leaving the AFC she stopped breathing while in my arms. Nevertheless, we sped to the animal hospital to see if she could be saved. After an extensive examination (necropsy) by the second doctor, it was determined that she died from internal bleeding. He found that there was no sign of a suture on the left side of her uterus and only one on the right side. We were told that blood had already pooled on one side of her body causing discoloration which indicated to me that her bleeding was not sudden. Needless to say, the sorrow of losing her only ignited my ire.
Upon speaking with Dr, Di Giacomo, she attempted to deflect responsibility then and continues to do so now even after the presented with the findings of the second doctor.
As far as I'm concerned, this horrific experience could only be due to negligence on the part of the AFC. Long story short: DON'T EVER TAKE YOUR FURRY LOVED ONES TO ANIMAL CARE FOUNDATION because this may happen to you!!!