True test of a company is how employees react and how service is conducted when their computer goes down. This was the case when I picked up my reserved rental car on 2/27/16. Everything from the service, agents and the vehicle were 5 star rated in my opinion.
Alamo Rent A Car
- General Info:
- Alamo Rent A Car provides a wide selection of vehicles for personal car rental needs at locations in more than 42 countries worldwide. Car rental options range from economy and compact cars to convertibles, SUVs, luxury cars, minivans, pickup trucks, cargo vans, 15 passenger vans, and hybrids. Alamo offers exceptional rates on a wide selection of rental cars. Alamo.com offers internet-only car rental exclusives, daily, weekly, weekend and one-way rental car specials. Planning and reserving a rental car for your vacation couldn't be easier.
- Auto Rental, Car Rental, Van Rental, Truck Rental, SUV Rental, Luxury Car Rental, Convertible Rental, Hybrid Rental, Weekly Rental, Weekend Rental, One-Way Rental, Long Term Rental, Last Minute Specials, Hot Deals, Alamo Insiders.
- Payment method:
- amex, discover, master card, visa
- Honolulu International Airport
- Car Rental
Great service all around! The shuttle picked me up promptly from the airport and the driver was pleasant and informative about what to do while on Oahu. I opted to use self check in, so when I arrived at the Alamo office all I had to do was go to the lot, pick a car, then show my paperwork at the kiosk as I was driving off. When returning the car all I had to do was park the car, I then immediately got back n the shuttle and headed back to the airport. The whole process was quick and e...view moreasy, it is the reason why I will only rent with Alamo.view less
Excellent service. I got a car that had the low tire light on. I returned after picking up my husband and they gave me two options - fill the tires and see or change out the car. I chose the former and then found the tire lower the next morning. Came back, quickly and easily changed it out for a much better car. The only thing you have to deal with at Alamo is that it is the longest distance from the airport until the new car rental location is done so it takes a while for the shu...view morettle to get there. However, the location is easy to come back to for drop-offs, etc. Excellent service. Personal served us with much aloha.view less
Elxcellent service. Ticket agent very helpfull and very pleasent. Car (new Honda Civic was new and very nice after poor higher end car from another company on the Big Island. We arrived on the tail of last years hurricane and it was pouring. Return was efficient and again friendly. I hope to use them again when I come back next year.
It was really hard to find a good price on rental cars but I had found Hawaii discount rental car and they booked me with Alamo.Alamo gave me quick service and I also upgraded to an 8 passenger for a reasonable price.thanks Alamo and Hawaii discount rental car.you made our trip 10x better
BE AWARE!!!! Visitors and Military, be very careful when using the kiosk when registering for your car. I have had many tack-ons such as insurance, roadside assistance, and extra milage I did not agree to. You have to scan the contract to verify no unauthorized tack ons have been included.
Ok... We arrived at Alamo and the woman at the counter (African-American) was not only unfriendly but bossy/pushy. I refused a "add-on" service at least 5 times! She wouldn't smile and was clearly not wanting to be at work.
Next, we walked to grab our car and was greated w/ a huge Aloha & smile from Lu!! Love her! You need to clone her and put her at the check in counter. Just sayin'