03/30/2011Provided by Citysearch -
As my wife & I stood in the sun for nearly an hour watching the other rental company shuttles go by every few minutes while waiting for Advantages shuttle I had my first bad feeling. I wished I would have heeded it!
Once we finally got to their location we were given a filthy beat up junker so we went back in and ""up-graded"" (bait & switch?) to a dirty and dented but in much better condition mustang.
Returning was an adventure, dont follow the signs that lead to ""Rental Car Return"" because thats not where they are!
To top it off they wanted me to shake a little sand out of the floormats! Evidently they dont clean the cars before they rent them out to the next customer, thus the filthy condition it was in when I got it!
Our trip to Hawaii was wonderful for the most part but this company is one to avoid!!! They take the cake for the WORST I have ever rented from!!!