I’m very regretted to have rented the car at A1-Rent-Car Hawaii - the reviews at the internet speaks for itself, many disappointed customers with very similar problem of me: contracting the service because of the “good” price, and after return the car the company charges fees inventing any problem. Also, it is not by chance that the company was revoked by BBB Hawaii (http://www.bbb.org/hawaii/business-reviews/auto-dealers-used-cars/a-1-auto-sales-llc-in-honolulu-hi-20000954/), with so many customers complaints unsolved.
Also a very rude staff and a manager (Panda Takara) who doesn't care about how his customers are getting treated. Plus, good luck trying to get any document or reimbursement from them if they promise you one. The manager (Panda) will lie and say it has been processed.
I should have read the reviews and saved myself the trouble of dealing with this company!