Interesting that the guy who posted a one star with Ala Moan Buy and Sell also posted a 5 star with Kamaaina Metals & Jewelry. I used to live in Hawaii and I can remember the days when Ala Moana Pawn shop was the only shop that bought and sold gold per gram. All the other shops used to use pennyweights (which are 1.55 grams). Interesting thing is, Ala Moana Pawn shop showed up and paid 33% more per gram than Kamaaina Metals who used to advertise on TV all the time. Ask any old timers and they will tell you how Kamaaina Metals used to be on Queen street only a few blocks from Ala Moana Pawn. They eventually moved because everyone in town new Ala Moana gave the most in town. Sounds like Chris is a scammer that's looking to trash a business and funnel stuff to his buddies shop. I travel to Hawaii every 3 years and I still go into Ala Moana Buy and Sell (Don't know why they changed the name). All I can say is, don't ask for stuff unless you have the money to put down...simple rule in gold...Money talks and B.S. walks. With that type of business I don't expect to be treated nice, until I've proven myself. Luckily I did that years ago before the guy was robbed and seems a little bit more stand offish to new people these days. All around great guys, but don't go in expecting to see anything until they know you mean business.
I've been going there for maybe 15 -20 yrs. Haven't bought a few nice pieces over that time period, but have bought jewelry. I've been very happy with my purchases, the service from the men who work there as well as the owner. I've also had a few pieces repaired and reduced or increased in size. The work has been excellent and prices fair. What more can you ask for? Beats prices in a jewelry store!
I took my old jewery to several other Pawn shops in the Honolulu area, but Ala Moana Buy & Sell gave me the most money for my jewery. Since then they are the only Pawn shop I will go to, quick and friendly service. It is interesting to stop by to see what they have there.