Yesterday, 11/17/09, I called Roto-Rooter and found them to be arrogant, secretive and not-helpful on the phone. I hung-up. I scrolled down and noticed and read the reviews from the previous customers and called Superior Rooter. I found their dispatcher courteous, helpful, knowledgeable and informative about the fees for their services and is very good about following through with her word (fair and honest). Their plumber was on-time, courteous, focused, knowledgeable, expedient, efficient (kept working until the drained cleared - quickly!), then wiped and cleaned the &quot;gunk&quot; in my shower, shower walls, and bathroom walls outside of my shower. WOW!!! Mahalo to the previous customers for their reviews that helped me to make the decision to call Superior Rooter ( Like the &quot;Got Wet&quot; logo . . .). Aloha, Pamela Muraoka Hosoi Life Plan
i would like to recommend this company to everyone. i had a plumbing question and i decided to call. i believe i spoke to one of the plumbers who's name was Rob. i was very pleased with him because he was very knowledgeable and helpful. He was very polite and was willing to help me regardless of the problem. I now know who to call if i really need a plumber. thank you
this is one of the best plumbing companies that i have dealt with. I was very surprised at there response time and customer service. the plumber was very friendly and made me feel very happy with the work i had requested to do. i recommend this company to anyone who loves to be treated with excellent customer service and superb work performance.