It's been a while since my husband and I have been shopping around for a fairly new used car! At first we were debating on getting a new one but with such bad credit from our pass relationships we decided to check New City Nissan out, since their add sounds so unbelievable so we wanted to see for ourselves. My Brother in-law bought a new Altima in 2008 and since then I have had the chance to be driving around in their car and got a feel for the vehicle itself. I knew from jump start that I did not necessarily need a car like that, more compact yet fuel efficiency is what we wanted! Well, after searching for quite some time on their website I've found what I had thought I wanted and surprisingly did. We walked to New City Nissan since we lived a few blocks away, praying and hoping we could get a chance to drive out with a vehicle. Soon as we entered we were greeted with smiles, asked to speak to a salesperson "Felix Hernandez" we've been chatting with online for awhile and they say us down. As soon as he was available we were automatically seated with him and had a talk through of what we specifically needed. Now mind you our credit wasn't so great yet not as bad as others he mentioned!! In a heart beat the finance department came in and helped us with ease!!! We had a little over $3k as down and all they needed was just that to get us cleared with the car if our dreams!! I never imagine after reading so much bad reviews to have such a different experience then them!! I have yet to bring my other family members to be part of the Nissan Family!! I can't explain how quick and efficiently well they have served us!! In less than 2 hours we drive off with a very low mileage, fairly new, compact cute, very low monthly payment plan and fuel efficient vehicle out the lot. Thanks To Felix Hernandez and Blair from the Finance Department for making our dreams come true!!!
I was looking for a Japanese SUV and came up with nothing after 3 days of car shopping. Jose Serna took care of me when I lost all hope of finding a…
We bought 2 cars from here at the same time.. The first car we haven't had any problems in it really, but the 2nd car is just nothing but problems. First it was the washer fluid reservoir was leaking, and then the panoramic moonroof broke, and now a headlight is out. Also from the start whenever I pressed on the brakes from going faster than 45mph the wheel would shake, but I didn't mention that when I took it back within the first month of problems so my fault on that.. Also we just bought this car in March...It should not be having this many problems. They've been helpful with the first problem, but now I have to pay out of pocket for the moonroof.. Last time I'll buy a used car without a warranty. Honestly don't even recall being offered the warranty on either of the cars we purchased from them..
We purchased our first vehicle from JN Chevrolet nearly a year ago, we went back because of our sales associate Lori Clarke, very professional and knowledge-based on meeting customer service and demand. She meant our needs and wants by putting us in a vehicle that fit our finance. A year, we traded in our vehicle and up graded, not only did our new sales associate Jimmy Barker step in when Lori wasn't there, but helped us get a low APR. More money means more in our savings and quality time with family. . Thank you JN for the upmost respect and quality business you provide. We always feel welcome and make us feel apart of the family.. Mahalo .