This is a psychiatric hospital in Holyoke, Massachusetts. Be aware that there are some 'rules' to try to keep people safe - no shoelaces, no hoodie strings, etc. If you're going there, I suggest not wasting your time bringing any clothing items with strings on them because they will have to be taken out. Tooth floss is not allowed due to the small blade that is present on the container. If you shave here, you have to be observed while you do it, etc. Some of the staff members are understanding and nice, others are just doing their job. I once was asleep in my room there, and in the early hours of the morning was woken up by a nurse pulling my arm out from under the blanket who proceeded to quickly draw my blood without warning, without even making eye contact or even saying a word to me. This was kind of bizarre and unprofessional. This hospital is alright but has strict rules; Prepare to let go of all of your privacy and be observed at all times.