Will never go there again. I was going to board my dogs there for the week. Called and confirmed my reservation the week before and was told I was all set. Went in to drop them off and was told that they would not accept them because I missed their physical by a month. I realize my fault.....but great notice on their part....especially when the owner is your vet!! Would love to know why that info wasn't passed on to me when I called and confirmed. Oh yeah and the teenage staff, very apologetic for my inconvenience.....actually rather cold and rude!! I'll be looking for a new groomer, vet, and kennel now.