Mina was extremely helpful to me! She took the weight of the world off my shoulders! I bought my strapless dress from Priscilla of Boston and they recommended her. Beside the fact fact that the dress needed major alterations, I needed a bolero and veil. Amazingly enough, they covered them all. She had a large selections of fabrics and accessories and we were able to find a perfect match beaded lace for my bolero, and perfect veil to go with both my dress and the bolero. The appointment process seemed strange in the beginning, but once I got there, the peace and calm of the studio, as well as the fact that everything went so smoothly all the way to the end, made me wonder why others don't do the same thing! The alterations and custom-designed bolero came out so unbelievably that my mom could not recognized the dress and thought I went behind her back and bought another dress with the bolero!! Mina gave me a waist and I looked two sizes smaller!! For the selections and talents that she has, I must add that they are understated.
I'm reluctant to post my review for Nam's since it is my best-kept secret as a Westsider. I must admit that I only stumbled onto Nam's b/c I used to work downtown. Even though I don't work downtown anymore, I still trek here for the cheapest and fastest alterations. The proprietor is a solemn-looking and equally silent Korean man who is presumably Nam who presides over the place like the concierge at a high-end restaurant deciding who gets served first. I used to leave my alterations there and walk around the wonderful garment district or visit Santee Alley and then come back to pick up my alterations. Unfortunately, Nam does not strictly follow the first come-first served rule of thumb, giving preferential treatment to some of the rougher-looking customers there. Long story short: you have to stay and wait for your alterations - otherwise he'll handle someone else's alterations ahead of yours if you're not visibly there to remind him that you were there first. Overall, great alterations at an unbeatable price.
I love the fact that they are very organized and operate very modernly! No awkward phone calls in the middle of a meeting! I had only one trip to Los Angeles before my wedding; I requested an appointment online and shortly after I received their email. They not only considered my schedule, but they also scheduled me after hours for another fitting during my stay for after they started the alterations. Mina is really perfectionist and cares about your dress more than you do! When I went back, the dress looked perfect to me, but she pointed to a couple tweaks and insisted on them. When I went back to picked up, the dress looked as if it was custom-made for me. She is not cheap, but worth every penny! I am glad that by cutting only $14 from each table, I was able to stay within the budget and get the best alterations possible. I also got my tiara and veil from them, very unique and elegant, didn't see anything like them elsewhere.