I've had my dog for over 8 years and during that time my dog has never like to go to the groomer but when Jess comes to the house he is very eager to get on her table. It's quite remarkable. This is one of the most loving and patient groomers in town and I love that I can watch what is being done to my dog. You're never really sure what goes on at the groomers and you can only go by what you are told. A very unique service but I do not know how I lived without it. I recommend this service to anyone who loves their dog and would like to be present while their dog is being groomed.