That other review definitely sounds like it was written by the owners themselves, I couldn't disagree with it more. First off, they try to charge you a copayment even if you have a $0 copay with your insurance company, they only fixed it after arguing with then that i verified with my insurance that i indeed have no copay. I can only imagine how much money they've wrongfully took from patients who just don't know. Secondly, my child needs both speech and occupational therapy. His speech therapy evaluation was done elsewhere so he started his speech therapy right away. I was under the impression he'd be seeing a speech therapist, but it was actually a speech therapy assistant, which is misleading. I should have been informed of that. Her name is Rose, she was very sweet, but unfortunately the other staff wasn't as professional as her. Same thing with OT, it was an assistant doing his evaluation, her name was Magdelena Soltyk (Maggie). I feel as if she rushed through my son's evaluation, i understand the appointment was a 30 minute time frame but for evals maybe you should set aside a little extra time. She was not caring like I'd expect from a therapist, I'd even go as far as to say she was a bit cold. It's been a month since this evaluation was done. Needless to say I'm not taking my child here for therapy, and need a copy of the evaluation to take him somewhere else, insurance only covers one evaluation every six months. The evaluation report is still not completed. Another complaint is that for one of the speech therapy sessions, the therapist called out sick, and they called to let me know only a few minutes before the appointment, i was almost there, they could not put him with another therapist. However if a patient has to cancel an appt on short notice, they threaten not to see the child anymore, even if the kid is sick. Must be why the waiting room is always full of sick children. Ever since started coming here, my kids started getting sick!! Myself sick as well. It's obvious the parents that bring their kids here don't have very high standards, they seem very sloppy themselves. I'm a stay at home mother of two very young kids, but at least when I'm out in public i manage to put on some decent clothes and comb my hair and have my kids semi presentable. The clientele of this facility is your typical public assistance dependant unemployed ghetto type people who bring their kids here because Medicaid pays for it all. Sorry for the harshness, just thought i should paint a vivid picture of this place.