09/09/2011Provided by Citysearch -
I brought my $95,000 BMW to this car wash as a new transplant to Miami from the west coast. I have to self wash a ridiculously high maintenance car like this. I have no choice. Self serve washes in Miami are impossible to find. I wash my car and detail it EVERY WEEK by hand. Its hell, but its worth it to keep the vehicle looking showroom new. That translates to good money for self serve wash owners. I am their best customer. Unfortunately I must use buckets or I get swirling and damage to my vehicle.
This place has the right to have a no bucket policy, but when I am accosted by the owner, lectured and told I dont know anything about detailing cars, have to listen to him brag about his brush and how much better it is than my detailing materials, told that im clueless when it comes to preventing swirls, have to listen to his half retarded employee laugh and mock me as they walk away, as I stood there in astonishment and total silence .... the whole no bucket policy seemed a bit extreme.
I was approached and warned that bucket washing is not allowed. I hadn't seen the sign. I told him I still use his vaccums, his water, his soap, and everything to rinse and prep the car. He did not care. He began his schpeel bragging about how he's been washing cars for 20 years and telling me that I know nothing. I told him I guess he's lost a customer and he told me ""Then dont come back"". I seriously was polite, humble, and quiet with this guy and he was a total d*ck.
I am a business owner, and I highly suggest you dont support this guys business if you understand the value of basic human decency from small business owners.
Keep in mind this guy has nearly 8 to 10 car ports and they were all COMPLETELY EMPTY aside from me. Nobody else was there. Had he bothered to be a cordial person rather than a d*ck, he would have seen me there 4 to 5 times a month, spending more money than anyone else. Despite my buckets.
I'll take my money elsewhere, and I suggest you do too.