Continental Scion

I have purchased 3 cars from this dealership and visited the service department for nearly every maintenance item. I have found the dealership to have the nicest and most competent people I've ever encountered. When I am in to buy a car, it is always a smooth transaction. No games, no surprises, and always manage to get a good deal. The sales manager Joe, is always there and he is fun to deal with. He is so enthusiastic, he's animated. I was in for service again last week which is what made me want to write this. When I pulled in, I was surprised to have the GM greet me in the service area. I have to compliment him. Dennis is one of a kind. He not only greeted me, he was involved with many customers there, and knew them all as if they were old pals. He thanked me for my business and asked if he could help with anything. I said I would like a pillow for their comfortable waiting room. I think I could live in there. He smiled and said if I was serious, he would find one. What an accomodating guy. I have met Dennis at their new owners event, and he made it fun to learn about a dealership. I have had no negative experiences here and have been there so many times, I feel like I could work there. I would never buy a car or service one anywhere else. My salesperson, Dean, is the same way. He even came to my house to program my garage door opener when I said I was having trouble getting this done. Oh yea, Dennis came with Dean to do that. Who ever heard of this kind of service from a car dealer. If you buy a car anywhere else, you missed out on the first class treatment these people give.

First, remember it is a car dealership. Street Walkers have better ethics than any of them. That is the new way of doing business at dealerships, banks, etc. because on big deals there is little repeat business. They set you up with an attractive offer and a few days later, change the deal. One is reluctant to say "no" because of all the time invested. Just take your deal to another dealership. Dealerships trade cars all the time and you can still get the SAME car off their lot through another dealership. Besides, there are thousands of other cars and a lot of other dealerships. BBB will just throw the complaint on the stack. No money was lost. It is business.