The last few times I went to this facility they have done procedures that my insurance company advised were not needed so they would not pay for them. I contacted the dentist office after the first incident and after several months we came to an agreement on them covering most of what the insurance company would not cover. I continued to go to this dentist office because it appeared they had my best interest in mind. After going a few more times where I received bills after each visit I contacted the manager to ask why and was told that my insurance is just trying to find reasons not to pay and the money I end up paying is very small compared to what it could be. I explained to the manager that I do not make a lot of money so any extra expenses is too much and she begins to reprimand me about speaking to people properly and not having an attitude. I tried to explain I didn't have an attitude and she talked over me repeating how I needed to learn to speak with people.