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Service Profit Chain Institute

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Business Details



in Business


Regular Hours

Monday-Sunday By Appointment

General Info:
The Service Profit Chain, written by James Heskett, W. Earl Sasser and Leonard Schlesinger, quickly became the definitive guide for business leaders committed to achieving better business performance by engineering the linkage between employees, customers and profits. Founded by Joe Wheeler in collaboration with Jim Heskett and Earl Sasser of The Harvard Business School, The Service Profit Chain Institute is a consulting firm dedicated to helping companies create sustainable competitive advantage by improving the linkage between employees, customers and profits.
Extra Phones:

Phone: (781) 749-6855

TollFree: (877) 777-0455

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Specialties: Email, Surveys, Market Research, Public Opinion, Strategic Planning

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Service Profit Chain Institute

44 Baker Hill DrHinghamMA 02043

(781) 749-0455

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Service Profit Chain Institute

44 Baker Hill DrHinghamMA 02043

(781) 749-0455

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